The best first response lead tool and communication platform I have come across is Quotible Start-Up founded by the GM of a top performing west coast Ford dealer who wanted to increase his delivery rates and differentiate from the competition ... Quotible sends beautifully designed, mobile responsive and interactive quotes via SMS, CRM and Quotible's own server achieving an 88%-92% delivery rate which is unheard of! I cannot say enough about this platform and the guys that built it.
You're the second person to bring Quotible to my attention. In trying to get more of an idea about it I'm finding their website to be too high level. Can you invite someone over there to join our conversation on DealerRefresh?
Haha! Great minds think alike! One of the founders is Sean Weaver and is the grandson of the founder of Duct Tape so he has a true entrepreneur family background!
Thanx so much for the CarFilm recommendation both Ian and Alexander...Sean and Bill have developed an incredibly powerful communication/engagement tool - for all departments to optimize. Since bringing it to market last March dealers have really embraced it and we've continued to develop additional enhancements to the platform...adding more tools to the arsenal. It's been a lot of fun! I'll be sure to have Sean jump in on here as well.One of my dealers, an internet manager for the Bernie Moreno group created this video response platform for Bernie Moreno and has turned it into a business. A really neat personalized video that has the website or info in the background. https://carfilmapp.com/
Hey there Alex - would love to show you the CarFilmapp.com platform - it's a Win-Win as you can include an eBrochure, CarFax report, Finance app...for example as the underlay behind your video to add that relevant content and wow your customer. These videos are easily sent directly from your CRM via email/text, and you receive open and shared notifications along w detailed reporting, as well as tracking thru Google Analytics. Feel free to reach out to me to set up a quick deeper dive. We'll also be at NADA Booth 3648S w AutoSweet.Anyone got something cool that is helping to create customer engagement when responding to leads and/or emails?
There are video systems, eBrochures, etc. Anything outside of the norm?