- Mar 21, 2012
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This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
Improving our Inventory Processing Process
- Thread starter flosho
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I figured they would be headed down that path since Edmunds' trade tool (owned by CarMax) for car dealers currently guarantees that all offers are backed by CarMax. If a dealer doesn't want the car, CarMax will take it at the Edmunds trade tool offer price. Similar to KBB ICO offers being backed by Manheim.
Yes, I met with them at our National Convention. As you're saying, it's not really what @Carsten was leading towards, but it's something that will soon exist.
What I envisioned from our meeting is something similar to CarOffer's 24 Hour Bid.
Are you referring to MaxOffer or something else?
My CarMax statement was based on 3 cars that I traded in at that Chevy Dealer in Austin. It could have just been the sales person. It wasn't my idea that's for sure.
Could it be that they are needing to source vehicles and also take a nifty profit for a service they have been doing?
Could it be that they are needing to source vehicles and also take a nifty profit for a service they have been doing?
- Mar 21, 2012
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Trade-ins are gold to car dealers.
A dealer will typically only give up a trade if they know the vehicle won’t sell at their dealership (ie: Mercedes at a Chevy dealership in blue collar town, another white Malibu LS fleet car, etc) or they just really need the car deal.
Sourcing inventory from auctions and wholesalers typically results in much lower grosses.
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Reps dont get paid/rewarded for trades. My gut says it's a sales rep that has a lot of friction in the trade-in branch of the workflow, so they crafted a wordtrack that speeds the sale.
- Apr 7, 2009
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Bill, ask your Vincue rep. I know the CPO of CarMax and he's all in on MaxOffer. This maybe another topic that may work into your merchandising messaging
✨ AI Highlights
An independent used car dealer seeks advice on reducing their 25+ day vehicle recon timeline, and the discussion reveals that the primary bottleneck isn't software but rather human execution—specifically, technicians cutting corners on test drives due to commission-based pay structures and lack of management oversight. Contributors emphasize that successful recon depends on documented quality standards, proper incentive alignment (suggesting hourly pay or dedicated test-drive personnel), and management accountability, with one key insight being that real-world operational complexity often proves more valuable than theoretical software solutions.
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