CDPs will be as inaccurate as CRMs

[Carsten]

Ai can help but it really goes deeper I think.

What would say is the biggest blocker for employees to utilize a CRM consistently enough that it becomes useful?

 

[BillVaughnKMC]

Ai can help but it really goes deeper I think.

What would say is the biggest blocker for employees to utilize a CRM consistently enough that it becomes useful?

Being busy with We Owe's, wanting to get the next customer, a lack of belief in their ability to convert that lead, etc. It's not about the CRM. That's why I believe it will take AI to change it.