Hopefully someone out here can help me. It's the 5th of July and Dealer.com is closed or I would ask them this question. We signed up for the self managed Total Control Dominator and I have searched through our control panel high and low and do not see a link to access it. Can someone tell me where it is or how you access it?
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Help with Dealer.com's Total Control Dominator
- Thread starter JimInMadera
- Start date
- Oct 29, 2009
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- Rick
It's on the home page when you log in under the "advertising" tab in the control panel. That's where it is on my screen.
- May 1, 2006
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- Alex
No. I don't see any Advertising tab or link anywhere. My control center has been missing links for different things and I've found this out the hard way (like this). I've had more tickets with them in a week then probably any of you have had in 6 months. I'm on hold trying to get someone right now.... been holding for 10 minutes.
- May 1, 2006
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- Alex
As I suspected, the Advertising Button was not showing in my control center. They had to make some adjustment on their end to make it show. This kind of thing has happened several times so far with them.
- Feb 24, 2010
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- Nathan
Yeah Dealer.com can be a little tricky with it's log-ins. Sometimes you have to have features turned on and other times the log-in you have just doesn't work for the feature you want to access... so onto log-in #2. I have 9 separate log-ins for Dealer.com currently!
- May 1, 2006
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- Alex
I've worked with a lot of different vendors over the years and very few even try to create something for a dealer group. It is simple to do something for a single store, but to have roll-ups and roll-downs to/from the group level is a major undertaking. Dealer.com's platform can be accessed fully with only 1 login (account) for just your single store and your dealer group as a whole. They were the only vendor who provided this kind of functionality that I ever worked with.
If you are at a point where you have too many accounts or are missing a button when something launches for you, you just need to talk to your Dealer.com representative (except for holidays). These are simple changes.
If you are at a point where you have too many accounts or are missing a button when something launches for you, you just need to talk to your Dealer.com representative (except for holidays). These are simple changes.
It wasn't a log-in issue as my login as full permissions. It was something on their end that I had no control over. I can imagine though how 9 log-ins would complicate matters!
✨ AI Highlights
A dealer unable to locate the Total Control Dominator feature in Dealer.com's control panel discovers that the "Advertising" tab wasn't displaying in their interface due to a backend configuration issue that required Dealer.com support to fix. The thread reveals that Dealer.com occasionally has account setup and feature visibility problems, though one respondent notes the platform's strength is enabling multi-level access (single store and group level) through a unified login system. The key takeaway is that missing features or buttons in Dealer.com typically require contacting a Dealer.com representative to resolve, rather than being user-side issues.
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