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  1. bzweifel

    How do you streamline dealer trades?

    Matt, I left you a voicemail on your work phone with my cell#. Give me a call when it's convenient for you.
  2. bzweifel

    How do you streamline dealer trades?

    haha for the shameless plug, Jeff! but yes, you are absolutely correct with what I know you're implying; I knew where he worked because of his profile page -- the profile page that you have encouraged everyone to update with correct information! It's always great to see a plan unfold as you...
  3. bzweifel

    How do you streamline dealer trades?

    Yea, let me finish some things up here for the close out and I'll either call you at the dealership to walk you through it, or i'll take some screen shots and post them.
  4. bzweifel

    How do you streamline dealer trades?

    Do you use the worksheet and trade history in Dealer Daily? If no, get whoever is in charge of staff master to give you inventory trade privileges in dealer daily. I can walk you through how to execute the trade paperwork so it stores, and how to pull the info for your trade history once you...
  5. bzweifel

    Written policy for texting customer from personal phone

    I would lose respect for a manager, or company, who told me that I was not allowed to use my phone to text customers. It's as simple as that. I understand you have to cover your ass -- write whatever you want in the company handbook, that's completely understandable. But I'd strongly advise...
  7. bzweifel

    Favorite Non Auto Technology/Software?

    Thanks for the heads up - I logged out and found some public ones. Try these: https://sway.com/art_film_institute_presentation https://sway.com/dBheQgVZ1RQBfiQU
  8. bzweifel

    Facebook IPO

    I was going to mark Joe's reply as "too old school" but I was worried the irony would be lost :D
  9. bzweifel

    Favorite Non Auto Technology/Software?

    I haven't started using it yet, but I think Office Sway could be very useful for making dealership 'customer manuals' to send out to potential buyers, sold customers, and service customers. I could see it being very intuitive to build a walk around/brochure to send out, a how to set up...
  10. bzweifel

    Facebook IPO

    I'm looking back on my old posts and I wanted to point out that each stock tip Joe and I gave had 500%+ gains within 2 years of this post. We are in the wrong business, Joe! p.s. I'm back on here. What did I miss?
  11. bzweifel

    My GM says I'm a "Demo Ninja"......need to work on getting people inside!

    I combine the Meet and Greet with qualifying. As far as just the meet at greet, I’m pretty routine. “Hello, welcome to DealerRefresh, I’m John Smith, are you here to see anyone in particular?” if yes, walk them to the desired person ---“no, no one in particular." “Is it okay if I help you?”...
  13. bzweifel

    My GM says I'm a "Demo Ninja"......need to work on getting people inside!

    you’re welcome. If you would like to take this thread a step further keep posting questions about advice you need. I should have written this out for my rookies a long time ago. I can edit and save this stuff for a new hire packet. Just let me know what other problems you are running into.
  14. bzweifel

    My GM says I'm a "Demo Ninja"......need to work on getting people inside!

    -Mindset: ^^^ This is the exact mindset that you need to have on a day to day basis. It was actually a very good answer which leads me to believe that you are probably just new to the business but kind of have an instinct for it. Maybe you are just unable to pull the trigger due to self doubt or...
  15. bzweifel

    My GM says I'm a "Demo Ninja"......need to work on getting people inside!

    I knew you had it in you. This is going to take a while to type.
  16. bzweifel

    My GM says I'm a "Demo Ninja"......need to work on getting people inside!

    Correct, I suspected that. Now put yourself in their position, take your bias out of it. Put yourself in their shoes. 1. What do they stand to gain from coming inside? -If you are unable to empathize with their situation, just think of trying to sell your mom a car. She’s outside after you...
  17. bzweifel

    My GM says I'm a "Demo Ninja"......need to work on getting people inside!

    Why should they come inside? Don’t worry about sounding stupid. Just write the first 5 things that come to your head. I’ll expand based on your answers. I’ll post something less tailored to you If you don’t post within 30 minutes. Go.
  19. bzweifel

    DSES, DD13 and Vegas

    probably the most well written value add statement I've read in a very long time!
  20. bzweifel

    Website provider recommendations

    Thanks for the comments guys. I agree, It's seems that their mindset is different at dealerON. I'm looking forward to the meeting.
  21. bzweifel

    Website provider recommendations

    Hey guys, I'm looking at all the website options out there. I have two providers on my radar at the moment. I really enjoyed the presentation that Amir Amirrezvani of DealerOn gave the conference Jeff invited me too . i have also heard good things about dealer.com. Those are the two so far...
  22. bzweifel

    DR Meetup (Mid-Atlantic) - Who would be interested?

    I'm in. Tuesday-wensday or Thursdays are best but ill make it work regardless. What is everyone interested in seeing/sharing/learning? Are you guys thinking like an open mic style, or do you want to decide on certain subjects to discuss beforehand? Are we looking for a formal setup like normal...
  23. bzweifel

    Internet 20 Groups?

    Im in. Let me know if you take it any further.
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