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  1. Elise Kephart

    YouTube and it's benefits

    That is definitely a great perspective Yago - while I did get a salary as did other internet managers not doing video - the equipment, self training was self invested. Hope you are well!
  2. Elise Kephart

    PR & News Elise Kephart's EKX Live Workshop in San Diego, CA

    Excellent. Thank you so much. Let's schedule it! Any Friday?
  3. Elise Kephart

    PR & News Elise Kephart's EKX Live Workshop in San Diego, CA

    Dealer Refresh - I wanted to share this for those of you that may need help. Over the last three years while training and consulting with dealership partners - it has been request to host my own private group workshop! Well - that day has finally come! What makes this unique from anything...
  4. Elise Kephart

    Adding videos to ADP CRM Autoresponse

    I love that this thread is still active. Since my last posting, I have become a die hard fan of BombBomb Video Email - I have an affiliate partnership with them and what is killllller about it is that it will work with ADP and isn't a "hyperlink" or frozen .jpg that I used to preach. The video...
  5. Elise Kephart

    Internet Closing Percentage

    I would average about 25% total close ratio.
  6. Elise Kephart

    Adding videos to ADP CRM Autoresponse

    I would upload a .jpg linked to the video, followed by a plain text email confirmation
  7. Elise Kephart

    Embedding video in emails -AVV

    Before having a tool as the one listed above, I would have a hyperlinked .jpg I then would send a plain text confirmation out.
  8. Elise Kephart

    YouTube and it's benefits

    Agreed! Use video as part of your process. PROCESS TRUMPS ALL
  9. Elise Kephart

    Embedding video in emails -AVV

    I would send the customer a short email having them view something LIKE THIS
  10. Elise Kephart

    Adding videos to ADP CRM Autoresponse

    Rather than one video, with html in your email... You should be sending something LIKE THIS :)
  11. Elise Kephart

    QR Codes - In or Out?

    That makes total sense!!! :lmao:
  12. Elise Kephart

    QR Codes - In or Out?

    Agree. Since the tool is free, it doesn't hurt other than a few measly seconds to copy and paste them. They key is where you will direct the QR codes too. If you send them somewhere that doesn't bring any value, they will bounce out and you get nothing. If you are going to use the QR codes...
  13. Elise Kephart

    YouTube and it's benefits

    I understand both sides to it as well. The time spent, equipment, editing software and computer was on my own dime. I looked at it as an investment into my sales process-creating a personalized experience for the customer is something not a lot of people are willing to do. Or, some people...
  14. Elise Kephart

    Finally got the job.. Now I need help!

    Every store is going to have a different setup and some stores it works better than others. That being said, logistics aside-Jerry is completely right. So many sales people are still left "waiting" at the window for an up. Handling internet traffic is a skill that will need to be trained...
  15. Elise Kephart

    YouTube and it's benefits

    For out of town customers...customers that would be "tough" I would spend the extra few minutes. Their "local dealer" wouldnt do this. And I would get customers who would drive hours because they saw that I would give the service!