bdc training

  1. Jeff Kershner

    #RefreshFriday Get your Phone up Game up | Mike Hoyser

    View: https://www.youtube.com/watch?v=1xFbE4aAOUM We all know our sales team turned into order takers while vehicle supply was low. We all know we need to do something to get their game back on. What have we done to enhance their skills again? Phone Ninjas' Mike Hoyser has been listening to...
  2. BillPlayford

    Promoted Article You’re Firing the Wrong People! - Reconsidering the BDC

    When I was at the pinnacle of my retail career, business development centers, or BDCs as they are colloquially known, were becoming all the rage. As a proud A-Z Internet salesperson, I was completely put off by the BDC concept. I had no clue how things would evolve next. Given the circumstances...
  3. Kenneth J Fresno

    Consulting at a super high volume Indy...

    Since the start of the month I’ve been BDC consulting at a monster of an Indy. They’ve been in business for 12 years and use a “Wholesale to the public” business model. 1 nonnegotiable price. They sell a lot of Lemon/Buy-Backs which means their listings will consistently be in the top 10 when...
  4. todd.smith

    Moving Your Automotive Dealership to the Flywheel

    Dealerships have been stuck in the 30-day funnel sales model for a long time because it has worked in the competitive field of automotive sales. Today the business is changing and dealerships should look to find a new approach that centers on continuous financial momentum instead of the stop and...
  5. Chris Vitale

    The Phones Aren't Going Anywhere

    Technology comes and goes as fast as it’s developed, even faster in some cases. But the one thing that isn't going anywhere is your phones! Customers actively call into dealerships to "inquire about availability" or to ask "what your best price is." So, while the phones aren't going anywhere...
  6. Demetrius Moore

    Deals4Dealers 3 Day free campaign/Outsourced Bdc

    All Dealer Refresh members receive a free 3 day campaign. This campaign can be either a sales or service campaign. This package includes a Email drip campaign , Text Messages, Ringless Voicemail, and Phone Calls. This offer expires on March 1, 2018 Www.bdcicons.com
  7. Jerry Thibeau

    How Stupid Is This?

    I’ve read a lot of stupid articles by people claiming to be automotive gurus, but this one is the biggest piles of crap I have yet to read: https://www.dealerrefresh.com/stop-wasting-money-phone-training/#more-23450 I equate this to a doctor telling you that you have cancer and then suggesting...