customer service

  1. Jeff Kershner

    #RefreshFriday Ridiculously Simple Customer Experience | Steve Stauning

    View: https://www.youtube.com/watch?v=PZwkSOn_1Hc @Steve Stauning is back! And he isn't just back on RefreshFriday, he's back with a new book... "Ridiculously Simple Customer Experience" ...written by Steve and his son, Conner Stauning. We will focus on what the book calls "CX...
  2. Jeff Kershner

    Resource Using Text to Deliver a Better Customer Experience Feb 2020

    Using Text to Deliver a Better Customer Experience at your Dealership J.D. Power 2019 Sales Satisfaction Index (SSI) Study J.D. Power 2019 Customer Service Index (CSI) Study *Prepared for Podium Executive Summary Based on feedback from...
  3. G

    Seeking Experienced BDC Representatives for a Startup

    Our ever growing company is looking for ambitious, goal-oriented individuals to join our team. Representative is responsible for developing, processing, managing, following up and tracking all Honcker customers as it pertains to orders, customer satisfaction, and ancillary product sales. If you...
  4. G

    Seeking Experienced Customer Service Representatives

    Honcker is seeking an experienced automotive Customer Service Representative to work out of Manhattan office. This is a great opportunity to get in on the ground floor of a fast growing startup that is changing the way customers can lease vehicles. Responsibilities : Professionally handle...
  5. AutoAng

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  6. Steve Stauning

    The Only Customer Service Lesson Your Team Will Ever Need!

    THE CUSTOMER EXPERIENCE: HOW TO WOW EVERY SINGLE CUSTOMER EVERY SINGLE DAY! In this Undeniable Advantage LIVE Video Webcast you'll learn everything you need to know to provide Real Customer Service and learn why Real Customer Service means never having to say you're sorry. Learn how to control...
  7. Nathan Thompson

    Starting A Service BDC-Come along for the ride!

    Hello to all, My name is Nathan and I thought I'd stop by to introduce myself. I've been in this wonderful business for right at ten years now. I've enjoyed selling for brands such as Chevy,GMC, Buick, BMW, Volvo, Toyota, Nissan, and Honda. I also got my fiancé into the business and she has...
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