Learn from Matthew Haiken of Prestige Volvo who removed the negativity from his stores, empowered all of his salespeople, promoted his Internet managers, and discovered the path to faster YES's is through consistent price and payment presentations through every step of the process.
He also...
Hi,
I took a 2-year hiatus from BDC and just got back into the industry. I am now at a 1-rooftop, smaller store (150-200 cars/mo) that kinda sorta had a few designated BDC persons, but honestly...not really. It's always been more of a referral/walk-in based, mildly "old school" store. I was...
I was just hired to manage internet operations for an autogroup that includes a Chevy dealership, a Subaru dealership, and multiple used car shops. I am relatively new to the industry and completely new to automotive internet sales.
My job is two faceted. I am to create and implement a system...