retention

  1. Jim Leman

    5 Retention Greats in Auto History

    Here are my top “Best of” retention ideas that your dealership should consider: 1. Reward complaints: Most customers won’t complain. They just won’t come back. However, in all honesty, you need them to complain, in detail. Each compliant is an opportunity for you to solve a problem and keep a...
  2. kristentepper

    who's managing your referral program?

    Did you know that when the marketing team manages a referral program, companies were 3x more likely to achieve revenue goals? Yet only 10% of companies have tasked marketing with managing the referral program!* Are you giving your marketing team the leeway to be creative with your referral...
  3. Jim Leman

    Retention Bundling Benefits Dealers and Consumers

    We’re currently witnessing several dramatic transitions of what was a very stable, predictable automotive retail model. So if the dealer’s connection to buyers is diffused or in any way less direct, how do they retain a share of customers’ future transportation dollar? By bundling retention...
  4. Jim Leman

    Bundled Fluids Report Bumps R.O. Upsell $$ 87%

    Fidelis PPM, the leading provider of brand-building, revenue-generating prepaid maintenance (PPM) programs, has teamed with Fixed Ops Pros to increase maintenance upsell revenue for auto dealers who sell or pre-load vehicles with Fidelis PPM’s discount-priced vehicle maintenance services...
  5. jashenk

    Deals4Dealers FREE 90-Day Trial of UltraCare Prepaid Maintenance then 50% off for next 90 Days

    DealerRefresh Exclusive: Try out the UltraCare dealer-administered PPM program for 90 days at no cost – and then get the next 90 days 50% off the regular price. No contracts and no commitments. We'll even waive the set-up fee. Offer valid through 6/30/2018. Get Results with UltraCare Prepaid...
    • jashenk
    • Thread
    • deals4dealers ppm prepaid maintenance retention
    • Replies: 0
    • Forum: Deals4Dealers
  6. Jim Leman

    PR & News Fidelis PPM Adds Remote Auto Repair for Indy, BHPH

    SCOTTSDALE, AZ, April 24, 2018 – Independent and Buy Here-Pay Here (BHPH) dealers will attract more customers and sell more cars by offering shoppers Fidelis PPM preventive maintenance now including at-home or at-work vehicle repair services. Fidelis PPM has teamed with GetWrench.com mobile...
  7. Jim Leman

    Inventory Freshening, VSC Program for Non-Franchise Dealers

    Fidelis PPM announced today its sister company Vero has partnered with financial services provider Allied Solutions to provide a new inventory merchandising and vehicle service contract program designed to drive profits and retention for non-franchise used-car operators. Together, Vero and...
  8. Jim Leman

    Fidelis PPM Adds Complimentary Auto Deductible Reimbursement Benefit to PPMs

    SCOTTSDALE, ARIZONA – March 5, 2018 – Fidelis PPM, the leading provider of brand-building, revenue-generating prepaid maintenance (PPM) programs, announced today the addition of complimentary auto deductible reimbursement coverage as a new program benefit. Now, new-car, independent, and...
  9. Jim Leman

    For independent dealers, PPMs keep buyers coming back

    AutoRemarketing - By Jim Leman, Special to Auto Remarketing - As independent auto dealers look to bolster their competitiveness and strengthen their performance, many are turning to practices franchised dealers have been using for some time to increase their service business and retain...
  10. Alexander Lau

    Customer Retention

    So, I didn't see a dedicated thread to this. Obviously I can query them, but which vendors work specifically in customer retention? IOW, which are the best strategies in automotive for customer retention (sales and fixed-ops) and who's doing it the best?
  11. IncentivefoxTep

    TAKE POLL How are you generating more referral business?

    Referrals are 4x more likely to purchase (Nielsen) and have a 16% higher lifetime value (Wharton). Yet only 15% of salespeople ask for referrals (Texas Tech). What tools/strategies are using to drive more referral and retention business into your store and what are the results you're seeing...
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