webinar

  1. ryan.gerardi

    DR Webinar E-Commerce: Not Just for Millennials

    Millennials differ substantially from previous generations when it comes to how they shop. This is equally as true for household items and consumer electronics as it is for cars. Dealers, however, because of the unique complexity to shopping and buying cars, are faced with tremendous new...
  2. ryan.gerardi

    DR Webinar How to Build Your Used Vehicle Acquisition Team the Right Way

    People are the greatest assets in dealership operations and Buy Centers are no exception to the rule. With personnel turnover rates exceeding 35-40% in the automotive industry as a whole, it’s critical to identify the right candidates for your buy centers, and then train, pay, and set objectives...
  3. ryan.gerardi

    DR Webinar How to Engage Auto Shoppers with Live Video Streaming

    How many tools do you need to effectively communicate with your customers intelligently, dynamically, and personally? This question (and others) are what we discussed in this exclusive DealerRefresh Web Chat with Dropin Auto Brand Ambassador Larry West [LinkedIn] in August 2017. Talking...
  4. ryan.gerardi

    Webinar LotLinx: Thursday, February 2nd, 2017

    It’s a new year! Is your dealership still using the same old digital strategies? Join Owen Moon, Director of Automotive Digital Solutions for CarClick360.com and Denise Chudy, CCO at LotLinx, as they discuss some new digital tactics that your dealership must be doing to sell more cars and...
  5. Steve Stauning

    The Only Customer Service Lesson Your Team Will Ever Need!

    THE CUSTOMER EXPERIENCE: HOW TO WOW EVERY SINGLE CUSTOMER EVERY SINGLE DAY! In this Undeniable Advantage LIVE Video Webcast you'll learn everything you need to know to provide Real Customer Service and learn why Real Customer Service means never having to say you're sorry. Learn how to control...
  6. ryan.gerardi

    Webinar The Customer Survey That Changed A Car Dealership's Digital Destiny

    When: October 20 @ 1 CDT Jeff Running is the E-Commerce Director of Fremont Motor Company, an 11-store group based in Lander, Wyoming. 5 years ago, Jeff decided to ask every customer a set of 8 survey questions. He began collecting this data on all sold and lost customers, and the mind-blowing...
  7. ErinBorgerson

    Webinar How Dealerships Build Teams: A Modern Approach to Hiring

    NADA reports that salesperson turnover is 72%. Turnover affects your operations, customer experience, and your bottom-line. My company Hireology, has partnered with DrivingSales to sponsor and release groundbreaking industry research after surveying over 80 U.S. auto dealers. Here’s what the...
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