#RefreshFriday All the Google Reviews & Voice of the Customer 2024 | Jake and Matthew of Widewail

[Jeff Kershner]

View: https://www.youtube.com/live/oU4XtDoQFlo


We are heading into that special time (December/January) when we get to hear stats for the whole year! Widewail is the first to bring the data on 2024.

Widewail interprets all Google Reviews for automotive—yes, the word is ALL. They utilize artificial intelligence to analyze and classify those reviews into a digestible report called "The Voice of the Customer."

@jakehughes returns to RefreshFriday with Widewail founder Matt Murray to discuss what customers thought about car dealers in 2024. There are some big changes from 2023, so tune in to learn more.

Widewail Voice of the Customer 2024

2024 Widewail Automotive Voice of the Customer Analysis and Report

Our 2024 Voice of the Customer Report is an automotive customer experience and sentiment study based on 8.1M+ Google reviews from 18K US car dealerships.

www.widewail.com

Join us LIVE on Facebook, LinkedIn, or YouTube Friday at 1PM
https://www.facebook.com/dealerrefresh
https://www.linkedin.com/company/dealerrefresh
https://www.youtube.com/dealerrefresh

 

[jakehughes]

Happy reporting season everybody - we've a lot of good nuggets to share this year.

 

[Jeff Kershner]

Widewail Voice of the Customer 2024

2024 Widewail Automotive Voice of the Customer Analysis and Report

Our 2024 Voice of the Customer Report is an automotive customer experience and sentiment study based on 8.1M+ Google reviews from 18K US car dealerships.

www.widewail.com