I was on Elise Kephart's DealerOn webinar today. I've also seen David Kain do live training. Both are industry trainers who have a great deal of knowledge. But they disagree on one point & I'm curious what everyone's opinion in here is -- When calling an internet prospect who has submitted an inquiry (lead) Elise says with your second phone call - you should call from your cell phone & hang up without leaving a message. David says you should not hangup without leaving a voice mail. Which school of thought do you follow? Me, personally? I always leave a message - I don't want to be that person who calls & then hangs up.