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#RefreshFriday Customer Perspectives & Expectations in 2022 | Carol Marshall & Ted Rubin

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Jeff Kershner

Jeff Kershner

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As the year winds down we wanted to talk to ActivEngage about their thoughts on who dealers want to be in 2022. They speak to, and on behalf of, a lot of dealers!

Customer perspective has shifted and we’d like to know how AE has helped dealers pivot to meet their expectations.

Carol is the Chief Operations Officer and Ted is the President of ActivEngage.

Join us LIVE on Facebook, LinkedIn, or YouTube tomorrow at 1PM EST!
https://www.facebook.com/dealerrefresh
https://www.linkedin.com/company/dealerrefresh
https://www.youtube.com/dealerrefresh

RF-2021-Dec-3-ActivEngage.jpg
 
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✨ AI Highlights

DealerRefresh hosted a live webcast featuring ActivEngage's COO Carol Marshall and President Ted Rubin to discuss how customer expectations have shifted in 2022 and how dealers can adapt to meet them. The session focused on ActivEngage's perspective on helping dealers transform their customer engagement strategies in response to changing buyer behaviors. No substantive conclusions are visible in the provided thread excerpt, which consists primarily of the announcement and a brief acknowledgment from an ActivEngage representative.

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