Is My Car Dealership Lying To Me? Here's How To Tell https://www.forbes.com/sites/christ...p-lying-to-me-heres-how-to-tell/#317b895848d3 Customer trust of car dealerships has taken a slide lately. Only 61% of Americans believe their dealership gave them the best price, down from 65% in 2017, according to an annual survey by Cox Automotive. Nearly one-third of buyers are not satisfied with their auto purchase. This summer, the Federal Trade Commission charged a group of four auto dealers operating in Arizona and New Mexico with a range of illegal activities. They include falsifying consumers’ income and down payment information on vehicle financing applications and misrepresenting important financial terms in vehicle advertisements. Last year, another car dealership, Cowboy Toyota and Cowboy Scion, agreed to settle FTC charges that it deceptively advertised loan and leasing terms in ads placed in a regional Spanish-language newspaper.