Can you say the same thing about CarMax? It took them years, BUT...Has it been a significant disruption in the industry? I think we both know the answer to that: no.
Can you say the same thing about CarMax? It took them years, BUT...Has it been a significant disruption in the industry? I think we both know the answer to that: no.
@Clay Toporski - You keep talking about selling a car. A customer is interested in buying a car - not being sold.
Therein lies the disconnect -
Can you say the same thing about CarMax? It took them years, BUT...
Actually, 70% buy the same make/model they walked in to buy - Trim, color, options may change, but they pretty much buy what they intended to buy - most of the time.You can't buy anything without having someone sell something in return. You are just arguing semantics at this point. From a buying perspective, don't people buy something different than what they wanted originally at a greater than 50% number? Don't customers want to buy something they have driven before? Don't people want to work out the terms before purchasing and get a "deal" or a "fair" price? How do you accomplish any of these online through a website only?
Actually, 70% buy the same make/model they walked in to buy - Trim, color, options may change, but they pretty much buy what they intended to buy - most of the time.
Carvana is brick n mortar, and a vending machine at that.CarMax is still brick and mortar. Yes, they have been a disruption, but not extremely significant.
Carvana is brick n mortar, and a vending machine at that.
The number one retailer of used cars in America is insignificant - OK!
They really changed the perception of 'One Price" pretty dramaticallyThere is a difference between being a significant disruption and being the number one retailer of used cars. CarMax hasn't significantly changed the way we sell used cars, nor I would be willing to guess, the way most used cars are sold. So, where is the disruption?
Actually it is 75% - sorryI would like to see that statistic source because it goes against all the statistics from every source I have ever read and been told by highly reputable sources.