- Feb 11, 2015
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Call Revu Needs a "REVU"
- Thread starter derrickwoolfson
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- phone calls
✨ AI Highlights
- A dealer vents extensively about Call Revu's poor user interface, cumbersome reporting that requires multiple clicks to access, and lack of self-service features like line editing and call notation—requiring support tickets for basic tasks.
- The thread's consensus recommendation is CallRail as a superior alternative that offers robust, intuitive reporting and complete self-service functionality without requiring human support intervention.
- The key insight is that call tracking vendors must prioritize user-friendly reporting and self-service controls, as these are the core features dealers rely on and poor execution in these areas outweighs any other missing features.
A dealer vents extensively about Call Revu's poor user interface, cumbersome reporting that requires multiple clicks to access, and lack of self-service features like line editing and call notation—requiring support tickets for basic tasks. The thread's consensus recommendation is CallRail as a superior alternative that offers robust, intuitive reporting and complete self-service functionality without requiring human support intervention. The key insight is that call tracking vendors must prioritize user-friendly reporting and self-service controls, as these are the core features dealers rely on and poor execution in these areas outweighs any other missing features.
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