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Cars.com Superbowl commercials - What did you think?

I still don't understand the connection people make between an ad being "highly amusing or creative" and being "successful". The Cars.com ads were indeed average as far as creativity goes, but frankly they can't lose whenever they advertise because their domain name pretty much gets the message across on its own.

You want to find cars online? Cars.com. No marketing shpiel, no 30-second story... we got cars, the website is Cars.com, have a nice day.

I'd say that the small amount of creativity that did go into the ads actually took away from their effectiveness. I would've preferred the logo on black for 30 seconds and a voice-over, or a demo of the site. Not only is it unnecessary to tap into people emotionally when you're Cars.com, it's actually a marketing misfire.

It's a product's job to generate emotional ties to the consumer - Audi and Bud Light's ads were done appropriately, putting more concern behind an emotional tie than the actual product. But Cars.com isn't a product... it's a consumer resource, one step above newspaper advertising, and you all know what dealers put out in print ads: total garbage with big bright words like BLOWOUT and $99/MO. It's crap, and it works(when there's actually eyeballs to read it), because that's the level the customer is on when they open a newspaper. You have to know where your brand hits the customer mentally, and pitch your ads accordingly.

Whether or not Cars.com's ads made people laugh is of no importance whatsoever... their name was up there, and Autotrader's wasn't... that's all that matters. Let's not forget the notorious tendencies of people to remember the ads more than the companies who paid for them when there are similar brands running spots. I've heard a handful of people incorrectly attribute the Amp soft drink spot to Pepsi Max and vice versa. It's vital on Superbowl spots to be the only representative of your industry.
 
Alex,
I'll be there till monday eve. Saturday should work, Toss me an email and I'll get you my cell#.

Anybody else to NADA that want's to be in on the "call around" list, email me your name, comp., position and cell#.

We all got packed schedules, but you never know!

email me:
joe[dot]pistell[at]usedcarking[dot]com
 
Joe, I'll be flying in Sat. afternoon. I have a booked schedule but would love to meet up with everyone. Saturday night would be my best bet. Alex, are you going to be at the VADA?

Mobile: 240-217-1740

P.S. Sorry for not posting something about NADA this year but I know we will all have something to write about then I get back!
 
Mitch - With most Internet users comfortable with using search engines now, I wonder if they search as general as they used to?

My thoughts are that someone in my market are more likely now to type in "kansas city cars" than just "cars". Maybe that's why Cars.com agressively targets my local keywords too.

To all -
I'll have to make it to next year's DearlerRefresh.com MeetUp 2009. Have a good time.
 
To reply to Jeff's comments, I agree do a comparison in a few weeks to see your results from last month to this month. I am confident that you will see an increase. Since the Super Bowl our traffic has increased 20%.

"Let's see if they follow-up with continuing advertising to build upon the Super Bowl plug. For the benefit of us all, I hope so."

Not to worry, the Super Bowl was just the beginning of our $200 million advertising campaign for 2008. Immediately after the game we have continued with our advertising. This month alone we will be running almost 500 30-second commercials on top-rated networks such as ESPN, TNT, TBS, Comedy Central and Discovery Channel. In addition to that we have been running banner advertisements on popular online websites such as Yahoo, ESPN.com, FoxSports.com, CBSSports.com, NFL.com and SuperBowl.com.

This month is just the beginning. If you don't know who or what Cars.com is you will.

Hope everyone has a great time at NADA. Have a safe trip.

-Ruby, Cars.com
 
Thanks Ruby for your detailed response. Will be watching for ongoing results from the campaign in the dealership reports. Also...

Looking forward to the great articles written post NADA on DealerRefresh that help keep us all up to date on the latest and greatest in the biz!
 
The thing that stood out the most to me is there was no increase in activity from Cars.com the week after the game. None what so ever and this is from a number of clients I work with.

Like auto trader and others, the gig is up for their providing the solution of delivery of customers to the store, at least in this economy. it is back to the old stand by, building customer loyalty and relationships with great service, sharp pricing strategies, catering to the customer's needs and finding that niche consumer who is doing well in this economy and can/will afford the purchase of a new vehicle.

This down cycle will probably last another 18 months or longer if we are faced with an another successful terrorist attack. I think Cars.com will wish they had that 2.6 million to cushion the economic impact and shortage of cash which is on the horizon.

Hey, the executives I am sure enjoyed the comp tickets for the game, the parties and had a chance to play with the big boys for a week so not all the effort was wasted.