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Daily Impact of COVID-19 on Dealerships

Jeff Kershner

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Check out what @Jon Berna and his team are offering to the industry.. All reports are automatically update each night on the most important metrics dealerships should be monitoring to understand the real impact this has on business.

Find out how this climate effecting the dealer industry..

I'll do my best to keep this updated each evening for everyone, OR For more supplemental advanced stats on COVID-19 you can DM Jon here here on DealerRefresh OR fill out the form near the bottom of this page.

I'll ask Jon to step in and answer any questions you may have around these reports. Don't be shy; if I know Jon, he will be more than happy to answer.

Last Data Updated: 3/19/2020

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What an unprecedented time to be tracking automotive stats. During this time of uncertainty we want to help by providing some real metrics on what is actually happening in dealerships today. I designed a data command center to track everything we can see across all of our integrations.
 

✨ AI Highlights

The thread tracks real-time dealership website and engagement metrics during the early weeks of COVID-19 (March–April 2020), with Jon Berna's Driven Data team providing nightly-updated reports and vendors sharing their own platform data. Contributors note regional variation, with Pennsylvania and California dealers experiencing steeper declines while overall engagement held steadier than expected. The key takeaway is that despite lockdowns, some digital engagement metrics—like quote tool interactions—remained encouraging, suggesting dealers should stay active online.

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