- May 1, 2005
- 6,010
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- Jeff
I was thinking the same. Maybe it's FORD stepping up to the plate?
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Dealer.com Sites are Down!!!
- Thread starter Jason@nabthat
- Start date
I was thinking the same. Maybe it's FORD stepping up to the plate?
- Mar 21, 2012
- 1,150
- 1,509
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- 10
- First Name
- Ryan
Yeah Ford probably threatened them but DDC should have just done it across the board because now this makes them look even worse.
- Feb 11, 2015
- 2,491
- 756
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- Alex
Bingo and the complaints are not trolling IMO. Naturally, DDC competitors are going to come out of the woodwork, as they should. They smell blood.
- Mar 21, 2012
- 1,150
- 1,509
- Awards
- 10
- First Name
- Ryan
PS: I want your refund, we only received $292.21
Looks like their data center is having connectivity issues, with intermittent outages today.
- Feb 11, 2015
- 2,491
- 756
- First Name
- Alex
Meanwhile, they are barking about the greatness of their new platform.
https://www.coxautoinc.com/nada2019/ddc/
- Brand-new website designs on a redesigned platform for maximum flexibility
- Next-generation Vehicle Deal Pages
- Improved personalization and reporting
- Performance advertising, ROI projections and ad fraud reporting
- New custom creative, SEO, social and video content
- Apr 13, 2012
- 241
- 182
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- 6
- First Name
- George
Plenty more downtime last night, most every DDC customer had some level of sites being down, the longest up to 30 minutes. Hopefully they are making improvements, maintenance, etc. Three 9s equals 44 minutes of downtime per month, last night coupled with the 9/14 & 9/15 outages, DDC will unfortunately be lucky to hang on to two 9s.
*see's bus* > *push*
To our Valued Partners,
CenturyLink, a third-party internet provider that services one of Dealer.com’s Data Centers, is experiencing intermittent network issues impacting companies and consumers nationwide, including Dealer.com and other Cox Automotive properties. This began on Thursday, December 27, and continues this morning.
This issue resulted in brief and sporadic page load failures for some client websites.
CenturyLink has notified us that they have identified the cause of the issue, and as of 10AM Friday, December 28, are making progress toward a resolution.
We will continue to monitor the situation closely and are ready to move clients to our backup systems if the situation worsens. Once we are given the all-clear, we will proactively communicate a more detailed explanation of impacts.
We take incidents like these very seriously, and we apologize for any impact these events may have had on your business. Please contact our Dealer Technical Support team with any questions at 888-895-2994.
Your Dealer.com Team
- Feb 11, 2015
- 2,491
- 756
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- Alex
Nice spotting, but that's on their sorry, sad asses. Don't pass the buck, you decided to use Century Link. I call bullshit.
✨ AI Highlights
Dealer.com experienced widespread site outages that left dealers frustrated about lost leads and potential revenue, with one unverified claim suggesting the downtime was caused by a cyberattack. The incident sparked criticism of Dealer.com's technical reliability and marketing claims, with multiple users suggesting it was a sign dealers should consider switching to more reliable vendors. The thread highlights a critical vulnerability in dealer website platforms—extended downtime directly impacts lead capture and business operations.
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