- Dec 30, 2009
- 1,883
- 480
- First Name
- Yago
Not really, I think you missed my point. The point was that the copy repair guy charges a flat hour if he is here 5 mins or the hour. If a dealership charged you 1 hour labor for an oil change, you'd be pissed!
I know it is hard to compare 2 different services, look at it this way:
If the printer guy was looking at charging for 10 minutes of work because the printer wasn't really broken (even though you call him in the first place) next time he would just not show up for $10 but not because he doesn't want to but because he can't afford to do it. There is a reality of business and that is that there is a cost and also there has to be a "motivational" profit for people to rush to get the job done.
Without getting to far off the thread and relevant to DU I have been skeptical about providing my company's product info to them for several reasons:
We don't have a 40% mark up on products; we usually range on the 10-12% to be competitive and earn long term customers. Providing deep discounts to get volume usually ends on taking shortcuts, selling a product that was overinflated in the first place, providing a decaf product, or trying to do an up-sell.
So related to our conversation, there is a cost of doing business right and either you found a process that is so unique that cuts costs dramatically or otherwise there is some shortcuts being taken.