I've hit China my friend!
NothiIke'sike a hot shower to get the thinking cap going. So here is my theory or should we say conspiracy theory.
TrueCar is high and mighty on their program, not to mention arrogant and deceitful. Here is what’s happening: The lead arrives to TrueCar, they quickly submit the information to their clients who start marketing to the customers. Then a day or two later, TrueCar has an automated program that populates other 3[SUP]rd[/SUP] party lead sites directly. TrueCar only submits to these sites when they know they have no dealers on their program in that particular zip code. Why do this you ask? That’s the question I’ve been pondering for days now. It took me a while, but here it is. The AutobyTel, Dealex, Edmunds & KBB dealers arrive to the party a day or two late. The TrueCar dealers have made contact and are on their way to a sale. The other third party dealers start making the calls and they get the following from the customer, “sorry we’re all set, we’re going with ABC motors and we have a TrueCar price.” Not to mention customers get frustrated by all the e-mail and phone activity making TruCar look like the knight in shining armor. Internet managers start complaining that they are losing sales to other dealers and TrueCar. They convince the boss that they too need to be on TrueCar and TrueCar has added another customer to its ranks. Not to mention they drive the value of other lead providers down since dealers are paying for junk leads that have already been worked by TrueCar dealers.
Brilliant marketing plan on the part of TrueCar if this in fact true. My guess it’s True after what I have seen.
AutobyTel, Dealex, Edmunds & KBB, my apologies to all four of you. It appears we are all part of a scam organized by TrueCar. You all need to examine your leads and see if you can determine a pattern of origination.