We recently signed up with Xtream Service for our equity mining and we love what we've seen so far. (Two sales in a week). My question is to anyone using any of the equity software solutions (Autobase, Xtream, Auto Alert) what is a best practice for mining the Service Lane customer that we are notified is coming in and has equity? Are you having the salesperson/BDC greet the customer prior to service? Are you having them contacted after the service, before the service? Any advice would be great!