I guess you really didn't answer any of my questions. I am not trying to put you on the spot here (although it may seem as if I am).
I want to know what your opinions are. I understand in your profession you don't really get paid for your opinion. That doesn't mean you don't have opinions. You know more about this than anyone I know.
So my question @tomkline , what do you tell your dealers when they argue with you about why they want to ignore the rules? Do you believe the enforcement of the rules is a net positive for the consumer? Do you feel this is needed or warranted enforcement? Do you think us dealers went too far? I value your opinion more than you likely understand. I want to know what your feelings are about this, not your interpretation of the enforcement.
From my perspective, I think it is both good for the business and the consumer. Anything that reduces friction in the process is a net positive for both.
My job is to give the dealer the information. It's his business and up to him what he/she wants to do with the information.