• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

Google Analytics Tracking - Website Event Triggers

Does anyone have a way to track xTime service scheduler events within google analytics? Or even using Google Tag Manager? (Since 99% of the time it's iframed in)

The iframe is the issue here and no GTM or GA event would be able to track this info and share conversion data with you. Looking into the XTime code our engineers came up with a possible solution. This is prelim and we may or may not work:

XTime loads some elements into the iframe upon a user making an appointment, for example a map is presented within the iframe on a confirmation page. A reader/robot could be built to look in the iframe for this element and each time found it can fire an event so you can record this data in GA.

Just a thought.
 
  • Like
Reactions: Rick Buffkin
  • Like
Reactions: Alexander Lau

✨ AI Highlights

Dealers seeking to track user interactions across different website platforms via Google Analytics struggle with inconsistent event trigger implementations—some vendors like Dealer.com provide native support while others like CDK require custom workarounds through Google Tag Manager. The community consensus is that standardized event tracking across dealer CMS platforms doesn't exist, and the practical solution is to either capture all events and filter them through separate GA views/dashboards, or implement custom HTML attributes and event listeners tailored to each platform's specific code structure.

Replies Views 12 7,387 Started Last Reply