Has anyone been able to figure out Google Reviews and the impact of Google+ on getting reviews? We recently switched to asking people to submit reviews to Google instead of Dealerrater but we are having little to no success whereas before we were doing great with Dealerrater. Moreover, I have a friend who's store had a huge bank of Google Reviews built up with a very high rating. Recently, the majority of his reviews disappeared (he went from 300+ to 15) and his score dropped precipitously. Does anyone know what's going on?