• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

Have you been blitzed by team ATC yet?

I for one do not question the fact that atc has a place in our marketing mix but sometimes I wonder at what price. The majority of dealers would be happier with a more competitive rate and a level playing field. Internet budgets are constantly scrutinized and paying for placement kinda goes against the spirit of the internet. I think that is why atc and pricing is always such a hot topic. atc is not the only vendor that angles with process and price but they get big monthly checks from most of the dealerships that employ us. I think we would like to see more help from corporate...we know its not the reps we see on a monthly basis. My rep delivered swag to me for a mountain bike race that we sponsored (on a Saturday)
my point is atc has some good guys but the suits running the show need to chill out with sales pitch......just sayin
 
Jay - There was "breakfast of champions" seminars. Cars.com, AutoTrader.com, Dealix and others have done them so YOUR credibility is intact and it is Amy's credibility I question. Since she didn't know about these seminars I'm guessing she is one of the new rookies that are there that didn't go through comp plan cuts and hence her approach to insulting essentially her customer. ATC lost a great man to retirement a few years back that knew how to treat employees well and gave them opportunity to make over 200k a year there. Now they have under 100k a year rooks like Amy that weren't there to even know about the "Breakfast of Champions" which is an industry standard.

RE: Jon - Amy will continue to be on here. Don't let her "LIES"
"So- this is my last communication and i will go on with my wonderful life- helping dealers to be even more successful. YALL have fun singing the blues together." fool you. I'm sure if Jeff was clocking IP address length of time she would be in the top ten with 8 other ATC employees.

RE: Amy:
"my first comment on this blog was suggesting that yall take advantage of the blitz team because they can offer deals that the local reps cannot. The blog took on a form of its own after that."

you say take advantage of a "Blitz" team that cuts deals that the local rep that services the account on weekly/monthly basis can't provide ? How is that a deal? Short term maybe but we all know at the first chance a dealer gets they cancel their "Blitz" deals. They have NO relationship with the dealer and are gone until next year IF they go back to that city. No Service, and obviously no regard for customers wishes per Jon's experience that you "empathize" with.

RE: Amy
"about the roi, cost per...etc. No matter how good you are it is impossible to track everything that we bring to the store. impossible. unless you are looking at the walk arounds (vehicle details pages) maps, links to your site....fact that virtually everyone on the site is a buyer...there is advertising value outside of what can be tracked to your department.

Question: if 200 people go online and get a map somewhere...after they have spent 65 minutes researching what they want to buy....you think ANY of those showed up and bought a car that you didnt know about?"

If a dealer measures, ATC, Cars.com on the same basis which they both have "maps", "links to their site", "VDPs", and on most cases Cars.com is 25-50% less of an investment with all things being equal and considering all the map links, walk ins, ITS STILL a better ROI for a Cars.com dealer user. You said your not a "lead provider" so I'm comparing you to your closest and best competitor. Cars.com has better ROI, better service, and reps that don't insult their customers. Pretend your the ISM, where would you spend the money?


I'm going to parlay my over 100 posts bet, with the over 5 on at least 5 more posts from Amy, she just can't get enough. Her "wonderful" life isn't fulfilled until ALL dealers nationwide take credit for walk ins since phone calls, emails, and secure credit apps don't create a good ROI..
 
Jennifer observed: "AT is a good investment if you use it right, but after the prices being jacked up to cover the Superbowl and all the Glitter, I would never consider using them again."

Um...Jennifer...It was cars.com that ran those Superbowl ads, not Autotrader.com. You know, the ads that portrayed car dealers as unethical crooks requiring threats from witch doctors and voodoo fire dancers before they treat customers fairly? Cars.com did those, not ATC. Just thought I'd clear that up.
 
Wow Lightnup, that was textbook diversion. You know we are actually loaning out the witch doctor to our dealers to help them with ATC's blitz teams. Any takers?

The creative was discussed in another thread, right? Some liked it some didn't, that's the nature of a Superbowl ad. If the execution was Good, Bad, Right, Wrong, has already been debated here. End of the day we wanted to drive more buyers to the site and help our dealers sell more cars, and we are getting out of the box to do it. Doing the same old thing year after year seems to dry up the product and the value, right Lightnup? Thought that might be worth mentioning.
 
Amy,

I have no doubt you would have any knowledge of this, but around 2000-2001 I was the National eCommerce Director for Sonic Automotive and you did have seminars entitled "Breakfast of Champions" The regional Manager was a good friend of mine, Sally Kees, who now works for a major dealerhip marketing company. Matthew Belk (Former Hendrick eComm Director) and I were the speakers at the Charlotte, NC seminar.

And Sally did send me to Cancun, I can post the pictures if you like. I happen to still have Chip's (that's your CEO in case you didn't know) email address, I am will be forwarding him a link to this thread so he can verify with you.

I suggest you check your facts before you insult someone's integrity in public. Our local managers will be receiving a copy of this thread, as well. I'm sure they'll be interested in finding out who is damaging their relationship with one of their best clients...
 
Everyone on here has heard of the Cobalt/Dealix Breakfast of Champions right? Where do you think I got (borrowed) the idea for the name (the seminars themselves are much better than the ones we did back in 2000)?


I was also the Director of Training for Cobalt...

Amy, my post was directed at you and your combative posts with YOUR CUSTOMERS. There are good Autotrader reps out there, you are just not one of them.
 
Lighten Up -

I must have had a blonde moment but as I recall seeing auto trader commercials maybe from the year prior, so my bad. I think I can use you as a personal assitant! :)

Thanks for your correction, it is and will be appreciated.

Amy, You came back! I knew you would have, just to see what responses came back after your " I am out" statement.

And funny thing you still responded again. Strange....

"""Amy, my post was directed at you and your combative posts with YOUR CUSTOMERS. There are good Autotrader reps out there, you are just not one of them."""

Thanks to Jay for pointing that out. It takes a lot of nerve to brag how much your dealers are spending with you. If I was the GM and caught wind of you saying and bragging about how much I am spending on Auto Trader, GIRL I WOULD BE CALLING YOU DIRECTLY. CANCEL CANCEL & did I forget to say CANCEL.

That would be pretty funny seeing you roll up your sleeves and getting dirty, were you in the Service Bay and not the showroom?

Check the ads in your local paper there may be an opening at that dealership you claim to get bank on in the service department!

Amy, You may need to get back to basics and start realizing bragging about dealers money that is spent with you is a TISK TISK.... Just a note to pass on to you so you can pin it on your shirt!

PS - I am still waiting on info from you on the SEO SEM oh yeah and BLOGS too...