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HigherGear problems?

Alex Snyder

President Skroob
May 1, 2006
2,942
1,622
First Name
Alex
I'm hearing some rumors on the street that HigherGear is having some issues. I've heard from 3 different sources now that they have laid-off a big chunk of their staff. I hope everything is okay :(
 
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Jeff Kershner

Founder
May 1, 2005
3,718
1,289
First Name
Jeff
It's only a matter of time before these antiquated systems over are taken by the stronger CRM programs out there.

And YES we hear it all the time (and it holds truth), any CRM can work for a dealer given they work it into their process. BUT as technology evolves and a dealers livelihood depends more and more on "True" CRM technology, just having a process matched up with an antiquated CRM will not be sufficient.

I used Higher Gear for a year, it had it's positives (very few) but it's antiquated and the code it's written on will prevent it from ever being anymore than what it is today.

Just my opinion.

I do feel bad for their employees if the rumors are true. I hate to see anyone loose their job.

:2cents:
 

AndrewDiFeo

Refresh Team
Apr 6, 2009
90
0
First Name
Hyundai of St. Aug
I think this will be an industry wide trend. Lower New Car Sales = Less Manufacturers = Less Dealers = Less Vendors. Just as we are seeing the "right sizing" of Auto Manufacturer's and Dealer body in the US, I think it is just a natural flow to see the "right sizing" of the sea of vendors that exist. I hope the level of service and innovation does not drop as the number of vendors decreases.
 

mattwatson81

Getting Refreshed
Apr 10, 2009
334
10
First Name
Matt
The problem is some CRM vendors cut all of their R&D budget so they aren't enhancing the products anymore. So they become scheduled for planned obsolescence.

When companies stop being innovative, other companies step in to take their place.
 
Apr 28, 2009
1
0
First Name
EasyAutoSales
Agreed - even broad topic websites have to iterate and innovate these days.
 
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