A dealer needs to be able to lock out access by IP address. That would eliminate the issue of paswords and logins. If you have to let somebody go you need to be able to quickly change their access from any IP not inside the dealership.
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Internet Manager snakes Dealership
- Thread starter Alex Snyder
- Start date
- Apr 28, 2009
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- Jerry
Shawn,
It's not too hard to get a new IP address. I could easily mask my IP and make it look like I was logged on from another part of the country. Not to mention if somebody really wanted to snake a dealership they would not be very wise to do so from their current IP address. A public library would work just fine.
It's not too hard to get a new IP address. I could easily mask my IP and make it look like I was logged on from another part of the country. Not to mention if somebody really wanted to snake a dealership they would not be very wise to do so from their current IP address. A public library would work just fine.
Jerry - I think what the comment was meant to say - you should be able to ONLY allow access from certain IP address'. This is probably the better way to do it. Since most dealers public IP does not change, only people WITH-IN your dealer would be able to access the CRM.
You should only have a select few people access it from outside - GM, IT, Controller...etc
--Drew
You should only have a select few people access it from outside - GM, IT, Controller...etc
--Drew
- Apr 28, 2009
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- Jerry
- May 1, 2006
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- Alex
The downside to IP-lockout is that people can't login from home. We have a few sales agents who work their follow-up from home, and virtually all managers hop into our CRM on their days off. I would hate to crimp this kind of dedication.
- Jul 30, 2009
- 103
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- Nick
A VPN might be a solution to require a single IP but also enable virtual workers to connect.
Exit interview???! Have not had one of them since leaving the military...I've just ignored the thought trying to access stuff after I leave a company- I've a healthy fear of karma...
- Oct 21, 2009
- 6
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- Gretchen
I don't understand why no charges were filed by the police... it's clearly criminal and not just civil.
✨ AI Highlights
- A DealersEdge article about a New Jersey Ford dealer suing a former Internet Manager for online vandalism and defamation after being fired sparks discussion about the security vulnerabilities and concentrated power held by internet department staff.
- The thread highlights multiple real-world examples of disgruntled employees sabotaging dealerships through access to passwords, websites, and customer data, with participants emphasizing that most dealerships lack proper audit procedures, documentation, and succession planning to protect themselves.
- The key insight is that Internet Managers occupy a critical position of trust that most dealerships are ill-equipped to manage, creating significant liability if these employees leave on bad terms.
A DealersEdge article about a New Jersey Ford dealer suing a former Internet Manager for online vandalism and defamation after being fired sparks discussion about the security vulnerabilities and concentrated power held by internet department staff. The thread highlights multiple real-world examples of disgruntled employees sabotaging dealerships through access to passwords, websites, and customer data, with participants emphasizing that most dealerships lack proper audit procedures, documentation, and succession planning to protect themselves. The key insight is that Internet Managers occupy a critical position of trust that most dealerships are ill-equipped to manage, creating significant liability if these employees leave on bad terms.
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