We got approved for store visit conversions last Summer for a 5 location dealer group. Initially, I was frustrated by not having a way to validate the data. But as I started comparing the store visit conversion numbers to lead and phone call conversions over time, I started seeing some interesting patterns. I now feel just as confident with the accuracy of store visit tracking as I do for leads and phone calls to predict the same offline behavior.
Some interesting findings. . .
- While competitor terms convert very well to leads and phone calls, they convert very poorly to tracked store visits.
- Make/model-specific used vehicle terms convert to tracked store visits at about twice the rate as they convert to leads and phone calls. (Wow!)
- Generic used vehicle terms like "used cars under $10K" convert worse to tracked store visits than they do to leads and phone calls.
I'd love to weigh in on the attribution topic, but it's simply too big of a topic. It's an incredibly important one, though.