Its interesting all the chat softwares, lead generating software and "services" being discussed on this site.
Its somewhat odd to me that a car dealership would need a service to contact customers and generate leads. If your sales staff cant take an email, a phone number, or learn how to network within the community you really dont need a chat service, you need a new salesperson.
Yes the chat software is great, but having a "call center" manage it?
After re-reading this I want to clarify that what I meant by call center was a 3rd party call center, or company that handles your chat and is not on sight. Ive been to few sites that have this and its real obvious when you're talking to an "answering service".
