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This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
Dealers discuss which third-party lead sources deliver the best ROI, anchored by a remarkable dataset of 4.4 million leads across 6,500 stores showing AutoTrader leading all platforms with a 9.4% close rate — nearly 47% above the per-dollar benchmark — while Edmunds and TrueCar significantly underperform. The conversation expands into whether to cut third-party spend entirely, with Alex Snyder arguing these platforms capture early-funnel shoppers that dealer sites never reach, and Joe Pistell recommending dealers upload their own CRM data into an LLM to run a personalized performance audit before making cuts.