- Apr 13, 2009
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- U
Why is Reynolds locking out Third Parties from their DMS systems? Are they really loosing that much add-on business or is it more technical?
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Reynolds Locking out Third Parties
- Thread starter umer.autojini
- Start date
- May 1, 2006
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- Alex
Again? That means ADP will be right behind them - those two play on the same dancefloor.
Alex, I don't think ADP is following Reynolds on this one. Reynolds issued a "security update" which asks questions of the user to ensure there is a live person using the computer not someone pollling the data.
The dealer should choose if they want a vendor to have access to parts of their DMS not Reynolds, right?
The dealer should choose if they want a vendor to have access to parts of their DMS not Reynolds, right?
- Apr 13, 2009
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- U
ADP has gone with Open Secure Access... YES!
Reynolds CAPTCHA is just annoying... and not really that great of a prevention measure... Reynolds is just making integration complex for no good reason...
Reynolds CAPTCHA is just annoying... and not really that great of a prevention measure... Reynolds is just making integration complex for no good reason...
can you say HIGHER GEAR. The Higher Gear fiasco and the subsequent "patch" that HG used to contiue access for its Reynolds DMS customers is most likely the cause of this new directive from Rey Rey.
- Apr 13, 2009
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- U
- Apr 10, 2009
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- Matt
The dealers create credentials and give them to a third party so that third party can access the dealer's data. So the dealer has to allow the access.... isn't that secure enough?
Reynolds now sometimes asks questions when trying to access 6910 report generator. I have found about 60 such questions.
Have these questions really prevented anyone from accessing the data?
Reynolds now sometimes asks questions when trying to access 6910 report generator. I have found about 60 such questions.
Have these questions really prevented anyone from accessing the data?
- Apr 10, 2009
- 344
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- Matt
I think HG dropped their reynolds certified interface to cut costs or something...
- Apr 13, 2009
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Matt... it did not stop us yet... annoying but workable... but who knows what is on the horizon from RR...
✨ AI Highlights
Dealers and vendors are frustrated with Reynolds DMS implementing CAPTCHA-style security questions to restrict third-party access to dealer data, which they view as ineffective security theater that complicates integrations without meaningfully preventing unauthorized access. While Reynolds frames this as a "security update" following an apparent incident with Higher Gear, participants argue that dealer-controlled credential sharing is already secure enough, and that ADP's Open Secure Access approach offers a better model. The consensus is that Reynolds' approach is annoying and workable for now, but creates unnecessary friction without proven security benefits.
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