- Jun 6, 2011
- 13
- 3
- First Name
- Dayna
I hope someone can help me with this. I recently started working w/ a dealer that uses ReyRey Contact Management. I've had a lot of experience working with CRM's & I've never seen one with a bounce back rate as high as ReyRey. Never mind the amount of "undeliverable mail" we get back w/ an email blast (20%), I'm talking 8 out of 10 price quotes are going straight to the "junk" folder. I've spoken w/ Rey Rey support & they want me to send them each undeliverable mail to let them know which ISP it is & they'll try to get it Whitelisted. They are sending out 750,000 thousand emails a day & only have 4 IP addresses. There is no way I can keep up on the amount of ISP's that have them blacklisted & still have time to do my job. Of course we are locked into a lengthy contract so I'm considering trying to add another ILM like Car-Research. Does anyone have experience with this?