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TK Carsites - Dealer Website Services Profile and Reviews

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#31
Consider It,

The fact that you are considering us is great news. Hopefully someone will respond to your request. There are many companies out there and I'm confident, with proper research, you will find the best fit for your dealership.

Good Luck & Thanks!

Richard Valenta
President & CEO
TK Carsites
 
#33
One of the things that is wrong with this industry is that vendors will let dealers dictate what they need even though it has been proven to be ineffective. It is time for vendors to stand up and not sign clients if it means swaying from their companies standards. It is easy to blame the dealer, but the real blame is on the vendor who sold something he/she knew or thought wouldn't work.
 
#34
Sorry for the late post but I find it hard to find time to read all these and post to:

I have used TK Carsites with great success not only with the site itself IE: look and feel, conversions, etc but with the customer service they provide, and the SEO that comes with the product, I have to agree TK has some of the best SEO out there as one of my competitors has picked up TK and has climbed the organic ladder and is right on my $$$, I have to say that many dealers have ideas on what will work in the market they are in and the people at TK will listen and implement what dealers have to say all with letting the dealer know what TK thinks is best. What is great is everyone working together for that common goal "sell cars" My questions is "wouldn’t you agree that you have to always explore the possibilities to achieve the best results?" everything matters when it comes to Internet sales and marketing and with TK you get that. My hats off to Richard and his great team.
 
#36
Hello Alex

I had 168 people print a 500.00 coupon for the month of March 2008. Just like most ISD I have many reports to choose from, I use Bold chats visitor report for a benchmark, I have 11,291 unique visitors for the month of March. That high number is because of a promo we are running for fathers day (giving away a truck) we collected over 3,000 e-mail addresses in March also.

Frank Davis
[email protected]
 
#37
Can someone at TK oversee the SPAM machine?
How many REMOVE requests do I have to make to be REMOVED? Case in point:

Remove request for customer# 2838xx (all sent to same email address)
---4/09/08, REMOVE to [email protected]
---4/10/08, REMOVE to [email protected]
---4/22/08, REMOVE to [email protected]
---4/22/08, REMOVE to [email protected]
---4/30/08, REMOVE to [email protected]
Next TK dumps me to a diff email system, REMOVE requests:
---5/11/08, REMOVE to [email protected]
---5/22/08, REMOVE to [email protected]

Now TK wants to push its new TK5 platform (SPAM sent to me on 6/05/08)

Dear TK marketing manager,
I visited your new TK5 intro site and I have to call you to see it? Do you think I am going to give your team 02 seconds of my time? Not a chance.

May I suggest that you revisit lessons learned from reputation management. Defend your brand at all costs, Improve your strategy. If someone sends you a REMOVE, honor it and place that accnt into a special folder for future use.

Sorry to air out the dirty laundry, but after 7 REMOVE requests... C'mon!

Joe Pistell
Marketing Director
UsedCarKing.com

p.s. I recall even more REMOVE requests like the SPAM from worldclassautosite.com (assigned with same client#)
 
#39
I should also give you guys a hand in figuring out how to take me off your list. You send stuff to a whole lot of people at Checkered Flag (@checkeredflag.com) and those people all forward your message to me - I'm the only one who should be getting stuff from you anyway. I have no idea where you got email addresses on some of these other folks. When you send one broadcast, I see it at least 10 times - usually more than 20 times. I generally have something colorful to say about you everytime I hit delete. Joe's a little more attentive than me because he's actually reading the emails. When I see TK in an email, it goes straight to the trash - no need to read anymore.

SO - REMOVE ALL EMAIL ADDRESSES WITH @checkeredflag.com as the domain FROM YOUR SYSTEM.
 
#40
Richard Valenta,

I am glad you have so much time to post since you will not return my calls. I have numerous problems with my website that has been live for 9 months now. I have had customer complaints that they could not find what they want in the inventory (your sort by price feature did not work), my traffic to the site is almost all derived from SEM because you are way behind the curve in SEO even after 9 months and numerous calls with Jim Rucker, and most recently, I had a customer blow up in the box about their 0% financing that is shown on my incentives page that you created and framed in and I have no access to change. We haven't had this offer in months. The list goes on, but I'll keep it short.

You think you would get it right after it took you 6 months to create my website to begin with. I want you to give me a call because I am a very dissatisfied customer. And to handle me, you put me off to your dedicated "Customer Retention Officer" who had been there for less than a month. Why do you need someone dedicated to "retention"? You have my number or you can get it from Chelsea.

Here is a snapshot of our webstats and SEM efforts:
www.southfloridadodge.com/webstatsUD.pdf
www.southfloridadodge.com/DominatorUD.pdf

Ali Ahmed
Vice President
University Dodge
 

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