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...from my journal back in '08,
I was kicking up dealer refresh blog post ideas
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In our new Internet Marketing World...
Inventory is advertising.
What?
I am here to tell you that money once allocated to
ad dollars need to be placed into floor plan to support selection!
Why?
Let's take a walk and explore my findings.
I've studied traffic records of the web sites I've built, the web sites that I have managed and web sites of other car dealers all over the USA. Here's my most telling finding:
Shoppers are drawn to selection like a moth to a flame, so much so it's an unfair fight.
The more units you have on the ground, the more you dominate your shopper's car search time. And as logic tells us, is the longer you have with your audience, the more branding opportunities you'll have. As you keep your shopper glued to your site, your "value added" features have time to deeply root themselves into the shopper's value equations. An added bonus is that consumers can only spend so much time looking for a car on the net. The larger your selection, the longer you'll keep them away from your competitors (aka Win-Win).
From my research, this general rule applies. For every 100 units you have under your umbrella, you can expect to keep your visitor for 1 minute. That means if you have 300 units on the ground, you can expect to keep shoppers tied up and kickin' tires for 3 to 4 minutes per visit. Like wise, if you have 1,000 units, 10 minutes per visit is quite normal.
To put this into perspective, AutoTrader.com and Cars.com keep their shoppers tied up for 12 to 15 minutes per visit. So, if you have the size, you can offer up a shopping experience that rivals the classified sites. I say use every ounce of your marketing energy to create the best web shopping experience you can muster. Pull every string, twist every knob, dangle every carrot you can find, get them to your web site and get them warm safe and comfortable.
From a shoppers perspective, if you're inventory is priced smart, then your dealers name pops out in several searches. At some point, the consumer arrives at a place where they know they have to hit to streets to complete the process, and then your site will have served up the knock out punch with the depth and breath of selection and your value added goodies.
Joe
p.s. Like to see your own numbers and your competitors? Visit Compete.com, drop in your domain name and take a look. It's not perfect, but it is relative when doing competitive analysis. Speaking of which, keep Compete.com handy when your local TV and radio reps try to sell you Banner ads. If you're big enough, they should be buying traffic from you!