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We are looking for an SEM/SEO/Digital Marketing Company, suggestions? Anyone heard of PCG?

Conversion Rate Optimization can surely be done on most vendors. I've done it on Dealer.com sites and they are one of the most limited as far as any kind of advanced implementations.

It basically consists of using custom filters and advanced segments in Google Analytics to capture everything about how each visitor is interacting with your site when they either open a contact form, then close it or open it and fill it out. This also includes every visitor who clicks on any call-to-action on the site and then either close it off or submit it. You combine this data with bounce rates, time on page and a few other things, which ultimately give you a pretty crystal clear picture as to areas where you need to re-design, re-format or change the placement of your CTA's and also any problems with your contact form such as unnecessary fields, too many *required* fields, poor wording and ordering of fields.

You then basically change little things here and there and see how the data reacts. So any site that will allow Google Analytics and basic HTML modifications is CRO-able.

However, you are entirely correct in saying that SEO is very limited with a lot of vendors. Anything that requires changing the code is a no-no. Big things I've ran into were with the site architecture, page extensions and setting up things like canonical tags.

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A giant reason I started my business is because if dealers don't start addressing SEO seriously and moving to vendors that allow them the flexibility to do so - they will seriously find themselves being DE-INDEXED from Google, straight up. I've seen it happen from the Penguin update and that is nothing compared to the lengths they are going to go in the future to stop people from gaming the system. My partner built websites for one of the biggest tech companies in the auto-biz for 10 years and my plan is to eventually start getting dealers switched over so we can do their SEO, their websites and everything all in one spot with one clear strategy and it will be highly effective - I just hope they start opening their minds a bit and allow capable people with good intentions to help them.

That's a really insightful breakdown of CRO and SEO challenges, especially within the automotive industry. I completely agree – the limitations some vendors impose on even basic SEO elements, like canonical tags, are mind-boggling. The duplicate content issue you pointed out with Dealer.com's URL structure is a perfect example of how seemingly small technical flaws can have a huge negative impact on search rankings. It's like a slow leak in a tire; you might not notice it at first, but eventually, it'll leave you stranded. Your point about dealers needing to take SEO seriously is spot on.

Google's algorithms are constantly evolving, and as you said, the penalties for trying to game the system are only going to get harsher. It's not just about getting ahead; it's about avoiding being left behind entirely. I admire your entrepreneurial spirit in tackling this problem head-on. Dealers who recognize the importance of a holistic approach, where SEO, CRO, and website development work in sync, will be the ones who thrive in the long run.

It's a smart move to offer that integrated solution. Hopefully, more dealers will start to see the light before it's too late. The "if it ain't broke, don't fix it" mentality can be a real killer when it comes to online visibility.
 
We are a large dealership and are shopping around for a new company to handle all of our digital marketing. Build us SEO pages, handle our PPC, etc. We currently use someone but are always trying to improve. Does anybody have any thoughts? Suggestions? Do you have luck with a certain company? Thanks for the input!!
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