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What Has Been Your Experience Hiring Female ISMs?

I could bring a woman into either of my two stores without an issue. It's the right culture. There are no women on the sales floor but two thirds of our F&I departments are women. For the most part, the salesmen are older. The stores run a nearly perfect CSI in sales and service. Our office staff is mostly women and very friendly and helpful. I think that I have the right environment to bring in female ISMs. Best of all, they aren't grinders. We don't run bell to bell the last week of the month. The Sales Managers are supportive, not abusive.
 
Jerry is right as always... Females can relate to both men and women better. In the 15 years we have run BDC's in our various operations, our female BDC agents substantially out performed their male counterparts - and I have worked with some super talented male BDC agents. I will not hire a male for this all important role ever again...

My two cents...
 

✨ AI Highlights

  • A dealership owner asks whether female Inside Sales Managers (ISMs) perform less consistently than males, citing personal experience with more hiring failures among women despite some exceptional performers.
  • Respondents challenge his premise, arguing that workplace culture and male-dominated industry norms—rather than gender itself—create barriers for women, and point out that women dominate other sales fields like real estate, suggesting the issue reflects systemic obstacles rather than individual capability.

A dealership owner asks whether female Inside Sales Managers (ISMs) perform less consistently than males, citing personal experience with more hiring failures among women despite some exceptional performers. Respondents challenge his premise, arguing that workplace culture and male-dominated industry norms—rather than gender itself—create barriers for women, and point out that women dominate other sales fields like real estate, suggesting the issue reflects systemic obstacles rather than individual capability.

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