What have you replaced with AI?

[Ryan Thompson]

I recently used it for staff scheduling. This was one of my most dreaded tasks (not even numbers, different criteria, etc.).

 

[Harrison Schneider]

I recently used it for staff scheduling. This was one of my most dreaded tasks (not even numbers, different criteria, etc.).

I agree, staff scheduling is a tough task. What else would you say is tough about managing your dealership? I've heard about finding enough quality inventory and finding a way to integrate AI without any major role changes within the operations. Is that true for you?

 

[joe.pistell]

I recently used it for staff scheduling. This was one of my most dreaded tasks (not even numbers, different criteria, etc.).

OMG, my son in law owns a SMB with 20 employees, he needs this. Tell me more!

 

[kkimbrough]

F&I managers and directors — what's the ONE metric you wish you could see every morning before deals start?

Not what you see on your month-end report. Not what your consultant asks about. But the thing that would actually change how you approach the day.

I've been talking to dealers about this for months, and the pattern is sharp: everyone wants to see the same 2-3 things. But nobody's tooling is showing them that way.

Genuinely curious — drop your answer below. This is grounded in something I'm working on and the more I understand what matters to you, the better it gets.

Your input is greatly appreciated!

 

[kkimbrough]

Focus currently is in improving revenue in the F&I department that every dealership needs urgently to stop revenue leaks, while improving performance! I have dedicated my life to improving efficiencies around dealerships and want to make sure mangers and dealers have the best tools available without costing a fortune. Your thoughts are greatly appreciated. Ai has the opportunity to provide that assistance, I need your feedback?

 

[joe.pistell]

This is how I yelled at AI yesterday.

"ok, that does it. What happened to your oversight? You are making significant mistakes on every request. I want a full forensic study on this thread. I must be mis-managing this. We have created amazing CIO <--> CTO iterations in the past, complete mastery. This session is creating an outcome that I don't ever want to replicate. Find the problem(s)"​

​

Expert level AI requires you to become a better boss.
1. 1st Yell at it
2. then, like a good boss, assume some of the blame (if you want the truth)
3. demand answers
4. and a fix.

 

[kkimbrough]

F&I managers and directors — what's the ONE metric you wish you could see every morning before deals start?

Not what you see on your month-end report. Not what your consultant asks about. But the thing that would actually change how you approach the day.

I've been talking to dealers about this for months, and the pattern is sharp: everyone wants to see the same 2-3 things. But nobody's tooling is showing them that way.

Genuinely curious — drop your answer below. This is grounded in something I'm working on and the more I understand what matters to you, the better it gets.

Your input is greatly appreciated!

I've spent 30 years watching F&I teams start their day blind. Curious what one number would change your morning.

 

[joe.pistell]

AI is to life as GPS is to driving.

 

[kkimbrough]

AI is to life as GPS is to driving.

It soon will be, no question about that! What does that yellow brick road look like for the retail auto industry and how it will shape and disrupt many of the process in place now, is the discussion we should be having! Keep it coming folks!

 

[joe.pistell]

I've spent 30 years watching F&I teams start their day blind. Curious what one number would change your morning.

This is illogical. 30 years of watching F&I should put you into a position where you are driving the conversation, not fishing for ideas.

IDEA: Start a new thread here on the forum. Pick your fav topic and start dropping wisdom bombs in it.