What is Cash for Clunkers (C.A.R.S.) Doing for YOU?

[Deb]

I just got a response from NHTSA:
If you need to send a corrected attachment, do not delete or update the attachment. Just add the new attachment, and name the scanned file on your computer ‘REVISEDTITLE.pdf’ for example. You will be submitting with additional documents, and that is okay.

 

[Mindy]

Hi Deb... Sounds good but after you submit an invoice and it's in "review mode" lol the attachment function is disables... Are you having the same prob????

 

[Ken]

Has anyone been paid for clunkers that have a registration period with a 1 to 5 day gap between renewal? I've had a rejection for not providing co buyers state ID even though its not required.

 

[Brian T in Etown]

Ken, my understanding of the registration and insurance requirements pertaining to lapse in coverage via an email to that crazy email address is they simply don't qualify. If you have a one day break it won't qualify even if your state has a 10 day grace period for the registration. We had some confusion with this on our early deals. Example: customer brings in registration for one year from oct. 2009 to oct. 2008 but they bought in July so they need July to July but for whatever reason they were late paying their registration in Sept. and let the tags expire for 3 days. That is why I keep stressing to our sales staff that they should sit down and review all documents with the customer and use that time to interview and ask these questions. I think the letter from the insurance company is a better idea then looking back at a bunch of dates on insurance cards to minimize confusion.

 

[jj14268]

thank goodness this isn't my money. I'm starting to feel bad for the owner of my dealership....

 

[Deb]

I haven't had any problems resubmitting when they've been rejected. I can't however change anything when they're in the "under review" mode. I just keep waiting for the reject notices, impossible to be proactive.
I wonder if they're doing sweeps of some sort. I haven't gotten any rejections for reg issues, and I had some customers who hadn't renewed prior to the 10 day grace period(MN).
That makes me think I'm going to get another batch of rejects....oh what fun.

 

[jj14268]

Deb-
this is from my state's nada FAQ
Two Ways to Cancel a Deal

You use the “Cancel” button to cancel a deal that has not been submitted or that has been rejected.
To cancel something that is in review, please e‑mail this unwieldy address [email protected] from the e‑mail account that was used to register with the site. In the subject field type in “cancel” and follow that with the invoice number.

 

[Bob Jr.]

So I went into a dealership on August 7th with the expectations of buying a used vehicle. The dealership noticed what my old car was and said that it would be eligible for the C4C. So, with that in mind, I looked at the new cars and settled on a brand new vehicle. This was a Chrysler dealership where they doubled the “rebate”. So I dropped off my clunker, signed all the paperwork with the loan, etc. I didn’t however, sign a contingency document. Today I received a phone call saying that they need to have my new vehicle returned because it turns out I wasn’t eligible due to the insurance part. Even though I gave them everything, I had a lapse of insurance and it means that my vehicle was not eligible and they want to reverse the transaction. Is that possible? I wasn’t aware of exactly what the C4C guidelines were and they said they would “walk me through it” so I understood.. Can someone shed a little light on what to do here?

 

[jj14268]

Bob-
according the c.a.r.s. website, a dealer cannot require that you return the car and reverse the transaction if the application for the credit is non-compliant. HOWEVER! One of the necessary forms to sumbit to the government is called a "Summary of Sale and cerification" form. If you signed it, you are certifying to the NHTSA that you are compliant with the program, including having continuous insurance for 1 full year prior to purchase. This form is signed, deemed too be true under penalty of law. Simply put, the dealer has the ability to come after you, because you are not compliant with the law. in addition, you signed a form certifying you are in compliance with the program. I would do exactly what the dealer asks and start over perhaps with another dealer. We are all supposed to know the law, and having a car salesman tell you everything is cool when it's not is a pretty dumb mistake that could get you into serious trouble for fraud.

 

[Nicole (blog)]

I am a customer that had to cancel a deal due to dealer mistakes. I need them to cancel my invoice out of the database so I can start fresh. They said they can't. What do I do?? I am very frustrated with this and I feel the dealer just does not want me to move on.