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What is Cash for Clunkers (C.A.R.S.) Doing for YOU?

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#241
Attn: losing patience and all those waiting

Please keep in mind at the dealership is on your side and for the most part all dealers are trying thier best to get the paperwork completed and all deals finished. I assure we don't enjoy the waiting anymore than you do. Don't hold it against the dealer for future sales and service business. It is just not fair to the dealer who has tried and in fact spent probably twice as much time working on your deal than most other customers. The hold up is the government who thought 200 workers could handle process half a million requests on a 10 day turn around.
 
#242
Lori, I understand that the approval process was out of my dealership's hands once the paperwork was submitted. However, what I am not happy about is that my dealership did not play by the rules. My new car was not released until the paperwork was approved, which was in direct violation of the federal mandates. The car that I am picking up is in high demand and I was lucky to find one that was available to begin with... that is why I didn't have the option of completing my transaction at another dealership who would have abided by the rules. I'm sure I'll be happy with the car though, so in the end everything turned out okay.
 
#243
I was just about to open the champagne...
then I looked at the invoice list.
Looks like they have yet another computer glitch.
There are invoices I've been paid on that are now showing under review. The email that we were supposed to receive on invoices paid has yet to arrive on any of them.
Now I'm worried that this confusion may cause payment issues on those not paid yet. However it may work in my favor and I will be paid twice for certain invoices. Since they have my bank account number I suppose they can withdraw just as easy as they can deposit, not very comforting.
 
#244
Hi Deb -- I've seen that quite a bit too -- usually the money hits the bank account before the statuses get changed. Statuses catch-up in a day or two -- no worries. "Losing Patience" -- what most of the public doesn't realize is that the NHTSA made-up many of these rules on-the-fly. I can't tell you have many "oh-yeah, this is what we meant to say" rules went into effect after all of this launched. Consumers seem to think that these "rules" were "laws" -- this program was completely off-the-cuff and run by the seat of a few peoples' pants -- there's no "law" here -- just a set of hastily composed guidelines.. At the end of the day, if the government would have come-out and said, "We're going to give you $4500, but you'll have to wait 4 weeks (6 weeks, 6 months) to get your car -- would you have said no?? I doubt it. So I do have to chuckle a bit at the sense of entitlement so many consumers seem to have: Give Me My Free Money, and Give It To Me Now! It's My Right! haha... we have to chuckle a bit at that, don't we?
 
#245
So, John Quinn, the attitude seems to be- If they are RULES and not LAWS that we (dealership) agreed to then breaking them is okay.
That is a problem. Some dealerships chose not to participate because they decided the rules did not fit in with their own rules or other factors, it seems some dealers followed the rules, though it hasn't been easy, others didn't follow the rules while agreeing to follow the rules- those dealers shouldn't feel so smug about it. They have burned bridges with potential repeat customers at the least. I have respect for the first 2 types of dealers and none for the latter-okay a smidgen of sympathy but not much. There were plenty who treated their customers horribly-lies, falsified paperwork and threats- that was my experience. Totally turned me off from that dealership and likely buying new again. If I do buy new I have a memory of the dealerships in my state who represent a certain brand and who played by the rules and who didn't. That is the advantage of a small population state and a long memory.

The buyers weren't supposed to receive an "entitlement". It was a program meant to stimulate the economy that dealers could VOLUNTARILY sign up to participate in with the understanding that meant they would follow the rules. This was to be between the dealers and the government not the buyer and the government. All the talk AT customers absolving dealers of being anything but middleman was part of the shenanigans. The agreements presented for people to sign, the leave a check or credit card number so we can have the customer pay if the government payment doesn't come through was wrong! All the falsified paperwork where someone puts their neck on the line that the clunkers were off the road, or a new car was off the lot and the warranty started when that wasn't the case makes dealers look bad, not the customers and not the government.
 
#247
That is an interesting and telling way to choose to live your life.
I hope your life is not exceedingly full of secrets.

I am not afraid to be educated, corrected, and apologize where it is apparent it is needed.

Feel free to explain what is correct and I will learn from it.

I would rather be called on being wrong so I can know what is true then to take on a life lived on secrets and bad info.
 
#248
I can't believe the gull of some people. (John Quinn) Buying a new car is a very big step for some people, not only a big step but an expensive one also. To treat customers the way a large portion of us were treated simply amazes me. Ann I agree with you, my memory will be very long it will be a very very long time if ever that I walk back into the dealership where we made our purchase. Then they have the nerve to ask us to call them with any problems BEFORE we fill out our survey from the manufacture. But you probably don't see a problem with that either. I plan to write the truth on my survey about the whole experience of buying the largest purchase I have made in almost 10 years. I hope and pray it will be that long again. I don't know if I could stomach dealing with dealerships run by the likes of you. Like I said Thanks again for making something that should have been a happy time miserable. If you didn't want to follow the rules you should have dropped out of the program! No one twisted your arm and said Please, Please, Please stay in the program. Your greed is what keep you there, you know can't miss a sale. Think about it customers will be thinking about it for a long time! Ann I hope that you finally were able to get your car.
 
#249
Actually, we delivered all of our cars same day, and our unsolicited surveys have been wonderful... but another gem my Mammy taught me: Never get into a battle of wits with an unarmed person. (The "gull" of it all... tehe...tooooo much!! ahahahaha). So, I will withhold further comments -- thanks for the chuckle! :)
 

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