- May 1, 2006
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I'm STOKED to be talking to so many dealers who are selling cars again. It sounds like confidence is growing.
Who is kicking ass again? (after COVID)
- Thread starter Alex Snyder
- Start date
Last week was the best week we have had in ages. Will see if this week keeps it going.
- Feb 11, 2015
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Depends on where you are, a lot of dealers are suffering now, even with online options. As in, not kicking ass (due to this wuflu farce), Pollyannas aside.
Anyone going heavy on pickups for service? What's the interest been like for that? I'm hesitant to invest too much because I don't know how normal that will be going forward
- Jun 26, 2012
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The heavy discount and differed payment deals + stimulus money coming in is helping but not kicking butt across the board.
- Jan 3, 2019
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Talking to a few dealers around USA & Canada, there's a frenzy coming for sure. You just need to be ready for different scenarios.
I see some dealers reaching back to their numbers but with lower staff.
Problem is it's very different from state to state for now.
I see some dealers reaching back to their numbers but with lower staff.
Problem is it's very different from state to state for now.
- Feb 11, 2015
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After COVID? Such as subjective question, almost loaded no? Considering the second waves starting in SK, etc. I don't think you can say "after COVID."
I keep hearing September, but Live Science thinks winter, then what?
www.livescience.com
I keep hearing September, but Live Science thinks winter, then what?
Flu and coronavirus will launch dual 'assault' on America next winter if we don't prepare now, CDC chief warns
If COVID-19 resurges at the peak of flu season this winter, the health care system will be even more strained than it is now, CDC director Redfield warns.
www.livescience.com
- May 1, 2006
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some dealers have figured out how to handle things in this new environment. Some are still fighting for their phones and printers 
The ones that are doing well are doing it with talent (imagine that). The ones I have spoken to claim they kept the people who were more technology-capable and customer friendly. It looks like there are two types of successful sales floors that I'm seeing:
- Sales agents are empowered to work numbers (except trades)
- Sales managers are handling the customer communications and salespeople are doing deliveries
You nailed it Alex. And I'm betting close ratios will improve dramatically. Shoppers will visit fewer dealerships (likely only one) because of social distancing and avoiding public places. If you have the product they're looking for and they show up, no reason you shouldn't close. Unless you're wearing a plaid jacket and 'fighting for phones and printers.' 
- Feb 11, 2015
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Bingo and I've been saying that for eons. Dealerships that hire and promote MORONS get what they deserve. I cannot believe how piss poor most dealer HR teams (if they have one) operate and most of them have no frickin' clue what to look for in a resource (granted, you can't blame those tops in the middle of nowhere where tech talent generally doesn't live). Those that don't morph with the times are destined to fall by the wayside... someone said something better than that once, f*ck if I know who.??
The ones that are doing well are doing it with talent (imagine that). The ones I have spoken to claim they kept the people who were more technology-capable and customer friendly.
