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Your future Manager

Alex Snyder

President Skroob
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May 1, 2006
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Your future manager is a multi-tasking fiend. She or he will embrace every form of social media and communicate with staff by email or instant messenger.  Technology use will be first and foremost on his or her mind, with an understanding that it doesn't always work perfectly, but incorporating technology into processes is crucial. They will demand it!

I am the oldest of 6 and also have quite a few younger cousins that I'm very close to.  They range from 5 years old to 26.  The females spend a lot of their free time on MySpace and/or faceBook and are texting fanatics.  The males also spend a lot of time playing XBOX Live.  They all play team sports, take lessons for a particular musical instrument, read books, and do fairly well in school if they're engaged that semester. They all have a cell phone (except the 5 year old), a computer (or three), their favorite flavor of social media, and over 900 channels of television to chose from along with an arsenal of movies to watch & videogames to play.

When I get into conversations with my parents, aunts and uncles about the comparisons of what the younger generation has and does compared to what they did, it always boils down to amazement at how the kids can do so much in so little time.  Some of these kids have been wrongfully diagnosed for ADD because they can't multi-task in school - they don't have Attention Deficit Disorder!  But they do their homework beautifully because they can do their school work while watching TV and messaging friends without worrying about a teacher getting upset.  They're addicted to multi-tasking.  I am too....as I'm writing this article, I'm also watching the news, following Twitter & faceBook on TweetDeck, and responding to emails.  I don't find it amazing - I think it is just normal.

When we can't multi-task, we're bored.

My parents, on the other hand, focused on one thing at a time growing up.  Playing with friends in the neighborhood or doing homework was pretty much all they could do after school.  They didn't have a TV in their bedroom and computers certainly weren't around.  They had to walk into another room to use the phone and they also had to stand next to that rotary dialing thing.  They weren't bred for multi-tasking.

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I'm going to take things a step further.  Have you ever played a video game?  Yes, you probably have. Have you ever played a video game online with other people working together toward the same goal?  If you're over the age of 40, chances are you probably haven't. The current main-stay game on XBOX Live is Call of Duty 4 where you are a special ops soldier for the US and you take on missions to stop terrorism.  It is fast-paced and requires that you know your weaponry quite well in order to complete a mission effectively.  There are goals and achievements to be made and you have to pay attention to quite a few different things all at once while playing. Then throw another 20 players into the mix and you've got an unpredictable human element compounding all the other stuff going on.

My point is, these kids who are playing XBOX are learning to strategize, memorize, plan, and work with others to achieve a common goal.  Sounds like some damn good training to me!

Yeah, there's that gory video game element, but is seeing something in a video game that you can see on the news or in a movie harmful enough to deny these skills that are being honed?  I guess that's a different topic for a different blog.

Anyway, what I'm trying to say is that there is a gap of misunderstanding between the younger and older generation.  I want to point out the good in what our kids are doing today, and say that you need to be ready for what they're going to do to the workforce in the next 10 years.

Next up:  Hiring based on which RTS game someone plays.....just kidding!
 
"doing a lot" and "being productive" are not necessarily the same. The challenge I see with the generation you have described is that they lack skills when it comes to detail and task-completion. Sure they are busy, but are they producing stuff.
 
Interesting way to look at it Alex. So so so TRUE!

You're right..I can be sitting there on the couch with the wife watching a little TV and I actually start to feel guilty because I could be doing 4 other things while I'm watching TV BUT I know the wife will be like "Why do I have to fight with your computer or Blackberry for your attention?????".

Meanwhile..we just sit there and watch TV. She could at least be rubbing my feet...right? LOL
 
Pretty good article Alex. I usually have 10 windows open on my computer to go along with my texting and phone calls from the blackberry and the land line. I have a 17 year old who watches anime while monitoring his very popular blog and listens to music while on Myspace, twitter and the otaku boards. I have a 16 year old who online games and flips between my space and watches T.V. I have an 11 year old who constantly watches cartoon network while gaming on his laptop to adventure quest, exteel, ragnarok and world of warcraft. Finally my wife is a MySpace, FaceBook, Twitter Pro all while checking her favorite website Toxic Ice or playing all manor of puzzle games. I would say that we fall into your scenario. However I can't get my kids to do shit. They are a multi tasking non-productive force to be un-reckoned with and I actually feel sorry if they ever have to accomplish a non-technology task to earn a living.
 
Great article, but I'm still dazed from my 4 year old son asking me for a DS this morning. He told me "I need it to text Jared." Jared is his 5 year old friend down the street. Both of them should probably learn to read before texting.

In any event, this generation is definitely absorbing and processing multiple forms of media simultaneously, and at earlier ages than ever before. I remember rolling my eyes at my dad because he couldn't master Asteroids on our Atari 2600. Now, my 8 year old destroys me on Wii and looks up cheat codes for games on Google. I'm way too young to feel so old...

These guys are growing up in a world of instant information gratification. I don't think it's a matter of them demanding technology- I think it's more a matter of them growing up in a world where 24x7 technology is so deeply interwoven into their lives that to not have the same relationship with technology in their careers will be unimaginable.
 
You forgot the ipod playing your favorites songs in the same time.
I feel more effective, because I'm feel aware of everything in the same time. I feel connected to the news, my customers, my friends and family.
really, how much time do you really spend conversing directly with your other half compared via phone or email.
I'm a working machine; my laptop multitask, so do I.