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PCG Digital Marketing and DrivingSales.com Announce Groundbreaking Automotive SEO Study

Car dealers are invited to participate in the largest group study for Automotive Search Engine Optimization (SEO).  The study will educate and mentor 100 car dealers who are interested in applying Automotive SEO strategies at their automotive dealership.  Results of the four month study will be published and presented at the 2011 NADA Conference in San Francisco.

August 13, 2010 –(Rumson, NJ) Internet sales and marketing professionals who are currently working at car dealerships and want to master powerful SEO tools and strategies to improve the search visibility of their website are invited to participate in a unique Automotive SEO Study which will be presented at the 2011 NADA Convention in San Francisco.  The study is co-sponsored by PCG Digital Marketing and DrivingSales.com.

The Automotive SEO Study will be limited to 100 automotive dealers*. Registration ends on August 30, 2010. There is no cost to participate however members should budget approximately $100 for domain purchases, blog hosting and/or fees paid to third part marketing sites, directories and related sites as needed.

Study members will be trained and coached how to use content publishing, link building, social media, video, PDF brochures, and automotive networks to improve their Google Page One results for popular consumer search phrases.  Members in the study will be required to dedicate 3-4 hours a week to complete the tasks required to deliver measurable results for their dealership.

The 100 dealers will have access to winning digital marketing strategies, training videos, marketing outlines, tutorials, and websites managed by PCG Digital Marketing and DrivingSales that will enhance the results of their work. In return, members in the study will share the results of their work and be included in a whitepaper being prepared by PCG Digital Marketing and DrivingSales.com.

"The Automotive SEO Study will be the first of its kind", according to Brian Pasch, CEO of PCG Digital Marketing.   "The partnership with DrivingSales.com, the leading automotive social media community, is consistent with founder Jared Hamilton's goal to provide digital marketing curriculums and best practices to assist automotive retailers with online advertising and communications."

Term of Study

The study will run from September 1, 2010 to January 1, 2011. In those four months, members in the study will document their work and record data on a number of search marketing factors which will include website link counts, Google ranking for specific keywords, unique visitor traffic, lead submissions, and changes in their Google Page One Management (GPOM) results.

The results will be published and presented at the 2011 NADA Convention in San Francisco. Monthly updates during the four month study, as well as the final results, will be shared with members of www.DrivingSales.com . Car dealers interested in the results of this study should create a free account on Drivingsales.com and follow the progress of their peers through the interactive blogs and dealership forums.

Automotive SEO Study Requirements

The requirements to participate in the study are:

  1. Participants must be an employee of a car dealership, proof will be required.
  2. Participants must have written permission to write about the dealership online; blogs, press releases, social media, etc.
  3. Participants must have an email address from an active dealership domain.
  4. Members in the study will be required to dedicate 4 hours a week to complete the tasks required for success.
  5. Participants must be willing to share the results of their work via Webmaster Tools and Google Analytics data and allow the data to be summarized* in the final study whitepaper.

No confidential data or specific dealership website results will be published in the whitepaper or made public without written permission from participant.

Register For Study

Dealers interested in participating should register online at www.automotiveseostudy.com.  Inquiries can be sent to: [email protected]. PCG Digital Marketing retains the right to decline dealer participation in the Automotive SEO Study based on conflicts of interest with current clients.

About PCG Digital Marketing

PCG Digital Marketing (www.pcgdigitalmarketing.com) is a full service digital marketing agency that serves the Automotive Industry.  PCG is nationally recognized as a leader in Automotive Search Engine Optimization (SEO) and automotive digital marketing.

Brian Pasch, CEO and founder of PCG Digital Marketing is an active blogger, writer and speaker at automotive conferences, 20 Groups and digital marketing forums.  PCG Digital Marketing is also the sponsor of the 2010 ASMA awards which recognizes the best automotive websites platforms based on their search marketing effectiveness.  (www.asmaawards.org).

About DrivingSales.com

DrivingSales.com (www.drivingsales.com ) is the largest car dealer social network where thousands of dealership professionals collaborate and share best practices in a 20-group style setting. The site is the industry’s largest source of free dealership best practices information, including the industry’s first vendor rating system.

DrivingSales was created and built from the ground up in 2003 by Jared Hamilton, a third generation auto dealer, as a private automotive business community to network his NADA Dealer Candidate Academy class.  The site opened nationally in 2008 and is the industry’s leading automotive social media custom platform.  DrivingSales was named one of ten social media gambits for 2009 by Automotive News and one of the Top 10 Companies to Watch by Auto Success Magazine.



5 Ways To Screen Your Dealers Next Social Media Consultant

Thanks! It really is a tremendous amount of work, but until dealers can hire on and train community managers and provide them the tools then I am more than happy to help!

Aside from that though, I'm also happy to share as much about what I do with anyone who cares to learn about it. Searching around online will help discover some stuff but it's having a process and order of importance that is a critical preparatory exercise.

For example, if your dealership starts getting some meaningful conversations in social media the worst thing you can do is ignore them and not respond, because they will go to places that engage with them.

It's not about the content, the content just serves as a reason to engage and discuss, it's the quality of the conversation that you really want and good things will follow.

5 Ways To Screen Your Dealers Next Social Media Consultant

Scott,

Great article. You put your heart into this one; what better proof for someone considering a vendor than being able to pull out your own article telling it like it is...

For anyone else reading this & needing assistance - keep Scott at the top of your short list of candidates.

5 Ways To Screen Your Dealers Next Social Media Consultant

social-scammer.jpg

The recent post on the DealerRefresh forums about Social Media Gurus and scams led to the idea that some information might be helpful to dealers in deciding who to hire and trust.

Here are some questions to consider:

How can you research a company or consultant when they claim to be social media gurus?

What's considered authentic in terms of social media consulting for your dealership?

These are justifiable questions, that deserve to be answered with examples of work and real results. It's difficult however, for a company who isn't quite clear on the examples they've been provided to make a confident decision on whether they're hiring a quality provider.

Lets dive in and discuss five ways you can do some due diligence when selecting a high quality social media provider.

1. Client List

The first thing you should look at is their current and past clients. If the provider is reputable, they should provide you with as much information about what they are doing and what they've done for clients in the past. Ask them for some specific examples and reports where they've blown away their clients with results. Ask them for some popular posts they've done, or ways that they've engaged on Twitter. You should be able to sense whether they have the passion to work with you on that same level, or if they are a large agency, whether you'll get the level of attention this work requires. Social media for your dealership is extremely time sensitive, so immediate action is often necessary, be sure to ask about their response time to urgent issues.

2. Knowledge

You're hiring a provider to leverage their knowledge and to apply that skill and knowledge to your marketing initiatives. Often times you will find that a number of different tasks may be needed to announce an upcoming event that your dealership is promoting, and its good if they have the broad range of skills to help you develop the landing pages, registration, emailing, integration of the page on your site, SEO, socially spreading the message, images, videos, etc. The ability for your provider to understand and be willing to help you handle all of these things will enable you to be less involved with the technical requirements of the events and to me more focused on what, where, and when the event will take place.

3. Who's In Their Network

High quality providers will leverage their network when needed to help you. If you're considering a provider that isn't well known then you could be missing out on finding one that has built a solid network. Request that they connect with you on LinkedIn so you can look over their network. If they do not have connections with influential or notable people then it could mean that they aren't taking their work very seriously. Building relationships with recognized and successful bloggers, founders of internet companies, venture capitalists, and others in interesting positions means that they have been highly invested in building relationships - which is the core of what social media is about.

4. Statistics = Warning Sign

If you get an offer that is promising your dealership "x" number of anything, Twitter followers, links to your website, or just about anything that sounds outrageous, just ignore them. Trustworthy providers won't try to wow you with numbers, because the real value comes from building quality relationships. Ask them for a few examples of what they consider to be reputable sites that have linked to them. If these are genuine links, meaning they were not placed in profile by themselves or a site they built themselves, than consider how they earned the link and ask if you can expect that type of commitment. Almost always it requires that they've contributed something of great quality, and as a result they got a link for the work.

Links are the most important thing you can get that will benefit you from an SEO standpoint, and if it's a site that anyone can buy a link or place a link then it's not as valuable and could potentially harm your rankings.

5. Influencers

In order to be successful as a blogger, or social media consultant, you must have the ability to become influential. Ask them for examples of popular sites where they've contributed meaningful information, or if they've built any websites that allowed others to contribute information. Finding an influencer that will do social media on your behalf is not going to come cheap, this person is typically an entrepreneur or a blogger that has built a substantial network. If you aren't getting the advantage of having someone who's done this type of work for themselves, then it's unlikely that they will know what works and what doesn't. If you aren't sure, ask if they'd be willing to come meet you in person, as this is a great way to find out whether you trust and believe they will be able to deliver.

Hopefully these 5 suggestions help you screen some of your candidates on hiring the right social media firm for your dealership. There are clearly some things that I've left out, but these are some of what I believe to be true tests of ones ability to perform for your dealership.

If you have any questions about these suggestions or would like to share some experiences or opinions about what I've stated, please do so in the comments.

Look-Out AutoTrader and Cars.com, There's a new Guru in Town

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Look-Out AutoTrader and Cars.com, There's a new Guru in Town

CarGurus.com a long tail SEO monster has vanished after panda algo. I consider CarGurus.com startup, the single biggest brain trust in our industry. Their model was all about internal linking and very little on page content and has taken a giant hit with the new algo.

Look-Out AutoTrader and Cars.com, There's a new Guru in Town

CarGuru.com update.

Following up a post today from our token Indian Geek from Calcutta, Anirban in the DR forums: http://forum.dealerrefresh.com/f43/google-confirms-algorithm-change-1608.html Anirban is working while we're sleepin and always has his pulse on the hottest tech news. I read his posts often.

Google has reset its algo yesterday. I checked Google SERP positions for CarGurus.com and in my market, they got wacked... bad.

Looks like they just broke out last month. http://siteanalytics.compete.com/cargurus.com/ I ck'd their short tail ranks and see little change from what I recorded here 7 months ago. (today = 2.25.2011)

AutoTrader.com got better, cars.com fell just a tad, UsedCars.com fell far more than cars.com. It's almost like seniority of the site was a big signal.

I checked my sites long tail and I improved 1-3 positions in 90% of the phrases. A few examples are:

used Buick Enclave near syracuse ny
used Buick LaCrosse near syracuse ny
used Buick LeSabre near syracuse ny
used Buick Lucerne near syracuse ny
used Cadillac CTS near syracuse ny
used Cadillac DeVille near syracuse ny
used Cadillac Escalade near syracuse ny
used Chevrolet Avalanche 1500 near syracuse ny
used Chevrolet Colorado near syracuse ny
used Chevrolet Corvette near syracuse ny
used Chevrolet Equinox near syracuse ny
used Chevrolet HHR near syracuse ny
used Chevrolet Impala near syracuse ny
used Chevrolet Malibu near syracuse ny
used Chevrolet Silverado 1500 near syracuse ny
used Chevrolet Suburban 1500 near syracuse ny
used Chevrolet Tahoe near syracuse ny
used Chevrolet TrailBlazer near syracuse ny
used Chevrolet Traverse near syracuse ny
used Chrysler 300 near syracuse ny
used Chrysler PT Cruiser near syracuse ny
used Chrysler Town & Country near syracuse ny
used Dodge Avenger near syracuse ny
used Dodge Caliber near syracuse ny
used Dodge Caravan near syracuse ny
used Dodge Challenger near syracuse ny
used Dodge Grand Caravan near syracuse ny
used Dodge Ram 1500 near syracuse ny
used Ford Edge near syracuse ny
used Ford Escape near syracuse ny
used Ford Expedition near syracuse ny
used Ford Explorer near syracuse ny
used Ford F-150 near syracuse ny
used Ford F-250 near syracuse ny
used Ford Flex near syracuse ny
used Ford Focus near syracuse ny
used Ford Fusion near syracuse ny
used Ford Mustang near syracuse ny
used Ford Ranger near syracuse ny
used Ford Taurus near syracuse ny

Look-Out AutoTrader and Cars.com, There's a new Guru in Town

Searched cargurus for a manual trans Caliber and the first listing I clicked on had a lovely picture of PRNDL (displaying the odometer reading so I know it wasn't a stock photo)

As you say, dealers are lazy with postings. Why do they want to piss someone off who finds them, one way or the other, by searching for a specific vehicle plus attributes? How much time would it have taken for this dealer to put in the correct trans instead of letting the listing default to standard vehicle specs?

Don't bother if you're not going to do it right. It's an insult to your customer

Look-Out AutoTrader and Cars.com, There's a new Guru in Town

woa guys,

I've over complicated the point I was trying to make. I am not pro-seo, I am not anti-classifieds, My point got lost... let me re-phrase it.

Isn't it interesting how Internet Goliaths like AT & Cars use a boat load of TV advertising to drive traffic (whereby Dealers buy this traffic from them)?

Isn't it just a little bit funny how retailers abandon traditional media and embrace internet marketing, while the automobile internet classifieds feel the need to do broadcast marketing via traditional media.

Woa, hang on now, you don't need to explain anything, I know it's not a perfectly aligned observation, The comment stands on it's own.

Where I got crossed up was trying to connect this observation to the journey the shopper takes to arrive at the internet classifieds. That journey is post and raging discussion all by itself.

Look-Out AutoTrader and Cars.com, There's a new Guru in Town

Joe wrote: "... the 2 largest classified sites on the planet get direct traffic only from traditional media. Oh and don’t think for a minute that AT or Car.com has reached “Kleenex” status. Once the ad campaigns have stopped, People new in market will not remember to key in AT or cars.com, but will default to “the” universal search solution… Google......"

But there's no reason for the ad campaigns to stop. Both AT and Cars have been increasing their consumer marketing efforts both in traditional media and online.

The majority of consumers already know who their local Toyota, Ford, Honda dealer is and can (usually) easily find them online. But consumers want to compare pricing and available inventory at other dealers. Car-shopping experts advise consumers to shop around and compare and that's not something a consumer can easily do, except by hunting down each dealer's site individually, assuming they even know the dealers' names in their neighboring cities. If the local dealer or neighboring dealer is doing a poor job of SEO or SEM, the consumer may not even see them in a Google search. Therein lies the consumer appeal of AT and Cars: a comparative inventory marketplace, searchable by radius, with links to individual dealers, boosted by a boatload of branding in traditional media. Most consumers are not Internet-obsessed geeks like those of us who inhabit these forums and blogs for dealers and Internet managers.

Since, as Jeff Kershner points out, the typical consumer is in the market to buy a car only every 3 to 5 years and spends much more time watching TV than studying the various intricacies of hundreds of online car shopping sites, it makes perfect sense (and benefits the dealers) for the "Big 2" to heavily brand their sites through traditional media.

My 2 cents.

Look-Out AutoTrader and Cars.com, There's a new Guru in Town

Jeff,

Thanks for making the argument that I planned on making. Not only does arguing on behalf of my ex-employer feel a little unseemly, when I argue with Joe I always feel like the guy who brings a knife to a gun fight. Joe is just way too smart.

Joe Pistell and Alan Ezzati form CaptiveLead are two of the smartest guys I know, but I think they both overestimate ATCs reliance on SEO. While ATC has been working to better their SEO, the strength of their "Brand" shouldn't be underestimated. Even 5 years ago, consumer awareness (aided) was over 80%. This is a huge advantage.

Google simply is not designed for a consumer to do a specific used-car search. Cars.com and ATC are. If we believe - and I do - that consumers want to compare cars from different dealers side-by-side, then the "Big 2" wins that battle hands down. If Google ever begins to list pre-owned inventory in a "Shopping Results" return like they do 40" Sony TV's, then the "Big 2" have a problem.

I think this is a bigger issue for the SEO advocates with pre-owned than new cars. I also think the smart move is to do like Joe does and Alan helps his clients do: continue with better and better optimization on pre-owned to drag as many customers as possible away from the very comparative environment of ATC and Cars and direct them to their own site with no competition.

Joe does a great job making his cars stand tall with lots of great pictures, with video and excellent descriptions. This rich content helps on his website as well as on ATC and Cars.com. My advice to any dealer would be to get this "basic" down before you begin work to show up more often. Attracting customers to bad content, or cars with little demand that are priced more than the competition is the recipe for failure. After you have the content right figure out where you want this inventory to show up, whether it's on Google, ATC, Cars.com or CarGurus - or all four!

Look-Out AutoTrader and Cars.com, There's a new Guru in Town

My buddy Ed Brooks writes: "...that’s not how most customers enter AutoTrader.com or, I presume, Cars.com. Both of these giants have spent years and hundreds of millions building huge name recognition. During my time at ATC, I was privy to the data. A tremendous number of used car shoppers simply type AutoTrader.com directly into their browser... another huge number simply do a Google search for “AutoTrader.com”. We have to assume that same goes for Cars.com...."

I was going to write an article on this because I get a kick out of this cycle of madness.

AutoTrader and Cars.com claim to be the car shopping internet sites search engines, found exclusively on the internet. Yet, if you go down to the local bus station and ask some one, any one, if they wanted to buy a used car, where would they go, 95% of them would say google.

Summary: "Car Shopping Solution" = google.

Then, you look at how (and why) AT and Cars.com uses traditional media
https://dealers.autotrader.com/dc/portal/atc_port...

"Our big network media buys and local radio advertising drive serious shoppers to AutoTrader.com. Our broadcast exposure is one more reason AutoTrader.com is the largest automotive marketplace in the world"

AT continues: "Our TV Spot will be seen 2billion times by 147 million people"

Cars.com is right there running a parallel biz model: http://findingcarbuyers.com/

So... what do we have here?

Google is "the" search solution in a vacuum (aka search brand). AT and Cars uses TRADITIONAL MEDIA to drive traffic to its internet sites, where dealers all pile in and display their inventory in a highly competitive format, compressing margins to get looks that lead to sales.

Do you see the madness?

Ed, you were privy to the stats, the 2 largest classified sites on the planet get direct traffic only from traditional media. Oh and don't think for a minute that AT or Car.com has reached "Kleenex" status. Once the ad campaigns have stopped, People new in market will not remember to key in AT or cars.com, but will default to "the" universal search solution... Google

I'll say it again, Do you see the madness?

While we all abandon TRADITIONAL BROADCAST MEDIA Cars and AT are workin' it.

Look-Out AutoTrader and Cars.com, There's a new Guru in Town

Hi Joe,

In a field full of misinformation (automotive SEO) and snake oil salesman it's great to see and educated, empirically driven individual writing about topics that aren't even on most people's radar yet. Great article!

We too have noticed CarGurus.com for over a year now. We fully understand the notion of the small start up that's flying under the national radar quietly doing it's thing :) We are that! BTW Ed, thanks for the props.

CarGurus core application and their automated SEO is in a league of its own. The link structure, URL structure, geographic organization of various inventories, etc, are (in a single word)...elegant. To dominate the long tail key phrase means appearing at the top of the search results for A LOT of key phrases while showing up for short tail key phrases means show up A LOT for relatively few key phrases.

Currently, due to the elegance of the core structure and informational organization of their site/inventory they're doing exquisitely well for long tail. And as you said, once they get the Google quality team's blessing, they'll start competing (if not dominating) the short term key phrase game as well. Once that happens, the other retail sits (AutoTrader, Cars.com, etc) will suddenly find that they have a serious threat, not on the horizon, but in their back yard.

Next gen SEO has always been part of our core infrastructure which is why and how we've managed to dominate the long tail game for terms as competetive as "used honda accord boston" or even "used honda accord new england" etc. We're in latter phases of the next version of our applications which emphasizes heavily on quantum leaping even our own SEO game. Although the details SEO strategy of a retail portal are slightly different than that of a dealer's local site, the over riding principals remain the same. CarGurus is so far ahead of the SEO game, and the industry so very heavily reliant on SEO (including AutoTrader and Cars.com) that once CarGurus gets Google's quality blessing, brand or no brand, they will be a heavy weight contender and if I were in the retail game...I'd be very concerned.

When CarGurus hits critical mass and attains an organic yet signifcant brand, it's the equivalent of Mohammad Ali fighting George Forman.

Here's my two cents when it comes to the formula for the success of any auto retail portal:

Brand + Google's blessings + great site structure/relevance = Eat their lunch!

Thanks for a great article Joe, looking forward to more insights from you.

Best,

Alan Ezzati

Managing Director,

Captive Lead LLC.

Look-Out AutoTrader and Cars.com, There's a new Guru in Town

Yet another extraordinarily insightful post. You always give a great analysis. CarGurus could be a game-changer and certainly represents another step in the evolution of online car selling.

They do face some challenges: While they optimize really well on market-specific long tail searches (Used Acura MDX near Boston), that's not how most customers enter AutoTrader.com or, I presume, Cars.com. Both of these giants have spent years and hundreds of millions building huge name recognition. During my time at ATC, I was privy to the data. A tremendous number of used car shoppers simply type AutoTrader.com directly into their browser. And then, for those customers that use Google, another huge number simply do a Google search for "AutoTrader.com". We have to assume that same goes for Cars.com. One problem for CarGurus is ATC and Cars have established themselves as THE pre-owned search engines.

All the research says retail customers love 3rd party sites. In large part, because of the ability to compare, side by side, cars from competing dealers. I fully respect that fact the you do a phenomenal job attracting shoppers away from the "Big 2" to look at your inventory without the competition right next to your cars. I also respect the fact you recognize that ATC and Cars will attract a (significant) number of shoppers and embrace those sites as well.

CarGurus needs two things: eyeballs and inventory. You can't get or keep one without the other. I searched "used Acura MDX near boston". ATC was #1 & Cars.com was #2 (organic). CarGurus was #8. The ATC link took me to 251 used MDXs near Boston, the CarGurus link to 94 MDXs near Boston and the Car.s com link to a generic national landing page. The number #3 organic result was FirstAcura.com with a great site from optimization wizards CapitiveLead.com.

If nothing else, CarGurus drives home the point that car shoppers love to compare. And they make it even easier than it was before. Having the right cars, bought right and priced right is more important now than ever!

Look-Out AutoTrader and Cars.com, There's a new Guru in Town

You nailed another one Carol!

"Do you think the consumers are as confused as the dealers when they receive a welcome letter from cars.com after submitting an inquiry on CarsGurus.com?? "

Great observation.

In Cars.com's defense, it's paying CarGurus.com for leads and NOT passing along the cost. Dealix re-sells them.

Look-Out AutoTrader and Cars.com, There's a new Guru in Town

Great article, Joe. I just read thru your Used Cars – CarGurus.com – vAuto and the Travel Industry forum and you are right on! The way I see it is cars.com has some vested interest in CarsGurus.com and cars.com is just trying to get more of the pie with yet another 3rd party website. Do you think the consumers are as confused as the dealers when they receive a welcome letter from cars.com after submitting an inquiry on CarsGurus.com?? So much for sourcing.

Look-Out AutoTrader and Cars.com, There's a new Guru in Town

I wanted to do some research before commenting and in my opinion I think we are missing the elephant in the room.

The inventory hosted on Carguru.com is being supplied by several different agencies. These are companies that we the dealer are paying to display our inventory on their sites. Sites like Car.com, Vehix, Usedcars.com (Dealix) are just a few.

From what I have gathered Carguru.com is paying some of these companies for our inventory feed. Why else would a company like Cars.com or Dealix supply a competitor with an inventory feed, if that competitor had designs on beating the stuffing out of them? There must be some kind of symbiotic relationship between them that goes beyond what we the dealer sees on the surface.

In addition to that, the same companies that we are paying to host our inventory are spreading it all over the web to countless car sites. The end result is that not only are we guilty as dealers of allowing our inventory management companies to shot gun our cars to all the Vast’s and Oodles of the parasitic car shopping world, but we are also paying companies to sell our feed to the Cargurus of the world, and then having them sell it back to us. Not to mention the dilution of SERP’s, and a battle for organic search results in your own back yard for the very vehicles that you have purchased and placed up for sale in the hopes of making a profit.

Is this the third party lead providers game plan to counteract the organic SEO efforts that dealers are using for GPOM? We cannot assume that these companies are completely ignoring what Brian Pasch has been saying for a very long time regarding the third party and free inventory sites. They have to fight back to regain their market share of the SERP or they will cease to exist.

Look-Out AutoTrader and Cars.com, There's a new Guru in Town

Fantastic analysis Joe!

For now, dealers need to put the name of their store on the lead photo (thumbnail photo) of every vehicle. Just the store name, big enough to be legible in the thumbnail. Magic City Ford in Roanoke, VA has the right idea. About 1/3 of the traffic coming from used vehicle listings never phones, emails, or chats. Give your customers a chance to know your good name is behind the vehicle and where they can walk in to see it.

As good as this site is on SEO, it is equally bad on sales integration. The demonstration is poor. The seller’s notes appear to cut off at 778 characters (926 with spaces). Cars.com allows up to 2000 characters, plus another 2000 in the batch tag line. The shopper will never see most of it. The pictures cut off at eight. Cars.com provides up to 32. If CarGuru provides video, I have not found a single example of it.

These things are fixable, but the site is not going to generate a lot of consumer loyalty and advocacy with a lead generation model, no chat, no map, no directions, no address, and trickle poor demonstration of the vehicle. My guess is that over 80% of the shoppers visiting this site leave and visit Cars.com and/or AutoTrader.com. SEO gets shoppers looking, but you still need to get the shopper excited about the vehicle and let them contact the store any way they want to.

My new book, Sales Integration, will be out later this month. Unless these Ivy Leaguers read what this old boy has to say, they ain’t never gonna catch Cars.com and AutoTrader.

Look-Out AutoTrader and Cars.com, There's a new Guru in Town

Marvin writes: "...Would you advertise in a paper if the publisher insisted on prominently placing their opinion of your pricing in your ads?"

Batten down your doors Marvin... Internet Technology is knockin'.

Maybe you should have a chat with your GM and let him/her know how pissed you are. Be sure to call on your new 4G iPhone so you can have a live video conference with your GM on his iPhone so he understands how pissed you are. Your GM will check CarGurus.com on his iPad that's hooked to your stores wireless LAN that gets to the Internet via FIOS. (Sorry Marvin, I can't help myself sometimes... I'm a sucker for sarcasm)

Marvin, This is just the 1st shot over the bough. More will come. vAuto paved the way, demonstrated that it's possible and elected to sell the data to dealers.

GIGO (Garbage In, Garbage Out).
CarGuru's missing trim/package data keeps the comparison results from being 100% true (you can thank lazy dealers for that... but thats a whole 'nother subject ;-).

I am ready for battle, but the carguru.com leads come to us BLIND and the shopper thinks we know what he knows... NOT A SNOWBALLS CHANCE IN H***.

Shopper has his CarGuru.com printout (we're $1700 high), we give him a trade-in offer, shopper drops the "Guru Bomb" on the deal and a fire fight erupts.

All the Dealer knows is the leads came from ______(insert 3rd party lead seller's name).

Not Smart.

I am 100% aok with it all until the lead hits us without the "Guru Shopper" warning. Heck, we could be $1700 under and we accidentally give away the house when we didn't need to.

CarGuru is all about transparency, let's finish the job, transparency all the way to the end!!

CarGuru Execs take note!!

"Don't Bite the Hand that Feeds You!"

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