• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

Autotrader.com for sale? Not anymore - is that too bad?

More and more dealers have websites that are able to index their inventory on Google. As internet awareness increases as it relates to searching for vehicles there is a chance that this could have a major affect on companies like Autotrader in the near future. We debate this all the time but it's possible that one day it may be normal for a consumer to type in "long tail Keywords" especially as it relates to used cars. If this does happen Autotrader and others who use their model will be in trouble. I do believe the reps provide quality service, however my belief in the pricing structure and their business model decreases on a monthly basis.

Autotrader.com for sale? Not anymore - is that too bad?

I heard of new magazines starting up all over the US independantly... soon to be ex-employees are wanting to capitalize on the solid lead results dealers have with print only.
Targeted free print works very well if it's done right. The leads are worth it, and there's a definetely a niche in any market for a print book.

Autotrader.com for sale? Not anymore - is that too bad?

Autotrader.com will be up for sale again very soon. They were trying to sell to Internet companies but none of the potential customers want the print portion. Oh good, problem solved, they've shut down all the pubs! They are only printing Auto Trader pubs private party because AutoTrader.com manages all of that. 3500+ fantastic employees lost their job on Monday (via an email!) due to this fact and poor, poor upper management.

Autotrader.com for sale? Not anymore - is that too bad?

wolfdog, what kind of "service" is stan talking about? I agree with you, our dealers (meaning owners) absolutely love what we do for them because the reps are held accountable to service. We do phone training, grill outs, food drives, merchandising contests, etc. We encourage Cars.com and compete with radio, TV and newspaper. Dealers think we compete with Cars when we never have. They also don't hold us to emails. That only took 4 years!

Autotrader.com for sale? Not anymore - is that too bad?

Stan Sher, I assure you that Autotrader wouldn't be happy to hear you are getting service like that. If you contacted the Manager in that area, I'm sure you could have the problem corrected.
Porsche 996, your sources are incorrect. The company is reorganizing by trimming the fat. The fact is that they are beefing up Dealer sales and have changed their training towards better service. If you truly saw the value of internet advertising, you would already be advertising with Cars.com and cut other non-effective advertising. I am totally blown away by the negativity from the dealers on here. Dealers in my market embrace Autotrader.com. If you aren't seeing the value, sit down with your rep and ask them to help you.I guarantee you that if you don't see Autotrader as your best advertising source, YOU are doing something wrong. If you think it's too expensive, advertise on TV, Radio or the Newspaper. Now there's money well spent!!

Autotrader.com for sale? Not anymore - is that too bad?

Well, and inside source at Autotrader's headquarters says they've had at least 2 rounds of internal layoffs, and are about to have another round the week before Christmas. It definitely seems as though they are streamlining their operations to boost their value. Some of the departments I was told that were affected are the IT Department, Development, Private Seller, Outside Sales, Dealer Support, and Quality. It doesn't look as though the company cares about the service it provides anymore, it just cares about how much they can get in terms of money from a new buyer. They can kiss thier J.D.Power awards goodbye. Sad times for the industry leader, and very sad times for the hundreds let go just before the holidays. I'm going to ride this out, but if things keep going the way they're going, I may have to switch to Cars.com.

Autotrader.com for sale? Not anymore - is that too bad?

I am not one to bash much but not for nothing. Over the last few years Autotrader has really fallen in terms of customers. What got to me was that I had a meeting with my rep at my last store. I had him wait for me because I was in meeting running about 15 minutes late. He just got up and left without even calling me. When I called him he never called me back and ignored me. Meanwhile I wanted to make some important changes to market my inventory. He ignored me and we never did talk. I wanted to cancel them so bad because I got so angry but since my marketing director was in charge he would not do it. If I had the power to sign checks I would have canceled that account the same day. It is not fair to pay so much money every month and get ignored. I wish Autotrader had a CSI so I can bury them on the survey.

Autotrader.com for sale? Not anymore - is that too bad?

ATC is down some like the whole industry, maybe sold, maybe not ... but it wont be going anywhere anytime soon. There would simply be another site just like it immediately step in. Why would we allow that? I analyze dealer accounts there and honestly can tell you the strong are surviving well but the weak are collapsing; its a natural market correction given the proliferation and over-saturation in the dealer market from massive industry growth over the last 15 years. As new affordable, possible subsidized, green technology hits the markets it will surge.

Autotrader.com for sale? Not anymore - is that too bad?

Wow, a whole lot of ATC bashing here. I'm a sales rep with ATC and I had the best year of my life. If ATC isn't a dealers best source for reaching used car shoppers , they are doing something wrong. As far as price, I was a rep for the publications for 5 years and dealers spent way more money for way less exposure.In some cases , they still do. If your rep isn't helping you get the best bang for your buck, call me , I'll get you straightened out! If you aren't a car dealer and you are commenting on here, get a life. Oh , and by the way.. I've never had a dealer cancel ATC in my territory,and I increased my business this year by 68%.And for you dealers, take advantage of the tough times right now to fine tune your business. You will be in a great position when things turn around. Hang in there.

Autotrader.com for sale? Not anymore - is that too bad?

Well there's alot of chatter about ATC as a company, sales, etc... but we all have to agree they are still THE major auto shopping website for the public. Plus let's face it, all of automotive is down right now.

My opinion, ATC has to restructure their pricing and sales model for dealers more than anything.

Their current model is big money/big dealers will get the top placement, and most exposure/leads, but that's not the current online ad trend for their future growth.

ATC should take a more diverse vehicle focused exposure approach online. Offering a broad scope online ad model, and consultative sales approach which would be dependant upon individual dealership budgets. Even expanding outside of ATC services with unique online partnerships, website services vendors, SEO/SEM, and several internal marketing segments/placement campaigns, and maybe added benefits for the dealers that use their print books, or auction services (manheim) too.

I hate saying it, 'cause it's way overused, but they need to think outside their old skewl box to deliver more exposure for dealers big or small.

Autotrader.com for sale? Not anymore - is that too bad?

I read your post and agree with you. I was at ATC for a long time and met some great folks but also encountered several "snake" mid level exec's. They are by far the most disorganized company I've ever worked for, really knee jerk reactionary type of constant shuffling that was not well thought out at all. The most profitable dealerships I had relationships with while at ATC concentrated on growing their own websites as destinations just as vigorously as they did in marketing with ATC, Cars, etc. Search has grown consideably in the past several years and ATC's audience has remained flat.

Autotrader.com for sale? Not anymore - is that too bad?

Autotrader.com is a great idea and will always be a great idea. Their biggest downfall is the lack of organization. Autotrader.com is the most un-organized company that I have ever had the pleasure of working for. I met alot of great people while I was there, but I also encountered alot of people that were nothing more than sneaky snakes. I look for their marketshare to drastically decrease in the near future. Dealers are learning more and more about marketing their own website and you can ask any dealer this question, " Where do you get your most leads from?" I would say that 99% of the dealers would say from their own website. Well Happy Holidays!

Autotrader.com for sale? Not anymore - is that too bad?

Cox has their hands in many losing pots also. I would expect some sort of major reorganization at ATC early next year if it hasn't already been started as we speak. One thing is for sure and thats that they better come up with a new amazing product at an affordable rate that seperates them from the competition, otherwise they'll continue to stagnate with what little new business they are signing in this economy right now.

Autotrader.com for sale? Not anymore - is that too bad?

COX has their hands in many pots. ATC is one of if not the most profitable of those pots. Print is dying a slow death just like the nightly news due to the internet and all day TV news sources such as CNN, FOX News, and CNBC. If you got your leg chopped off you go to the hospital not the first aid kit. If COX could get a tidy profit from selling ATC to stop ALL the bleeding then they would. Fact is they tested the waters and found no one willing to give them what they wanted. COX made the most profitable choice and kept ATC. Good companies make quick choices. After less than a month COX did what made the most sense and pulled ATC off the block.

To show how smart they are just look at the major restructuring COX did this year. Yeah it pissed a lot of customers and employees off but they really did not cut a lot of employees. COX instead shuffled what they had and cut fat from the top. This is the type of crap the Detroit "SHRINKING Three" should have been doing over the past 30+ years! A smart business makes changes BEFORE a crisis occurs.

Autotrader.com for sale? Not anymore - is that too bad?

They are up that much. Remember it is ongoing revenue so because in the beginning of the year was up so much it carried them through the rest of the year. Plus the fact that they power the used car site on Edmunds, KBB, NADA Guides and msnautos their traffic also increased. Also, new car is NOT a failure. Maybe you weren't educated the right way. I know a lot of very successful dealers on both Alpha, Tower Ads, New Car etc. There are 2 Honda stores in my market from the same group that have 42% market share (6 in my market all together) and all they do besides having great locations is AT.com and Cars.com. It's all in the education.

Autotrader.com for sale? Not anymore - is that too bad?

ATC will be around for years to come in some form or fashion via Cox or someone else. It has tremendous name recognition alone. As for the growth, you have to remember, ATC doesn't soley rely on the auto dealers to grow revenue. Yes, auto dealer sales are down reflective of all advertising, but there are other revenue streams. OEMs, related products, partner contribution, etc. Any smart company is diverse with their income streams. Take car dealers selling parts and service, extended warranties, etc. Their sole income is not just selling cars. It's been a great growth curve and just like any company, there are adjustments made to react to the market.

Autotrader.com for sale? Not anymore - is that too bad?

ATC and like kind will be around for little awhile longer. The fact is that most outside companies ie Microsoft do not have the stomach or interest to go after the auto industry business. They could knock them out in one swoop. It's hard right now for the good dealer's but it's the best thing to happen in getting rid of the snakes in the grass owners and gain the respect from consumer's and other industries.
If the factories where better at marketing, AT and Cars would be smaller market players.
Why are people searching for certified using At or Cars? I don't know the percentage of certs but why should any dealer have to market outside and not from factory referred.
Sorry for the ramble...All I can say is CARMAX is here and COSTCO CARS is coming sooon.

Autotrader.com for sale? Not anymore - is that too bad?

Unfortunately he isn't blowing smoke. Even in this economy ATC is up 23%. How many companies can boast that? Imagine the power ATC would hold if they were purchased by Microsoft or Google!!! I think it would be game over for almost all other automotive classified sites. Those are the names that come to mind if ATC were to be sold.

Autotrader.com for sale? Not anymore - is that too bad?

Not to worry Ryan. There's still only one Lightnup and it's not T. D. Mac. But there's really so many more important things to do than hang out here correcting the self-appointed ATC "experts," most of whom have been gleefully predicting the company's demise since the day it appeared on the scene and rocketed to the prominence it holds today.

Kvetch amongst yourselves. I'm too busy providing good service and great value to my ever-increasing customer base of dealers.

Lightnup out.

Filter

🔥 This Week 5 threads · 40 posts
Tech & Data
Anyone have experience with data lakes
A dealer group operator asks for vendor recommendations and advice on building a data lake to pow...
Marketing & SEO
PPC Fraud and bad oversight - at 92% of dealerships
Steve Stauning argues that PPC fraud and waste are rampant at dealerships, largely driven by OEM ...
Website Trade-In / Purchase Tool
A dealer asks about building a custom in-house trade-in and car buying data collection tool after...
General
Looking for a few dealers to test a real-time sourcing tool
A wholesale operator named Bennett is recruiting beta dealers for Backlist.io, a real-time privat...
Slate - the vehicle we have been needing
Dealers and industry pros discuss the Slate EV, a $25,000 bare-bones electric pickup that emphasi...
Get this delivered every week