I was operating under the assumption this was a forum.
It is, Mr. Nash.
Don’t take this the wrong way, but you arrived as though you’d uncovered a new idea when, in reality, most of what you outlined has been discussed, debated, challenged, refined, implemented, and revisited countless times over the last 15 years on this very forum.
Almost every store-based manager eventually experiences an “aha” moment where they feel they’ve discovered something profound. More often, they’re simply beginning to recognize the underlying forces that have been shaping automotive retail for years and their scope was entirely limited to a handful of stores.
Your pursuit of AI and your effort to build a business around it is admirable. However, many of the people you’re addressing are smiling, or pushing back, because they’re watching someone arrive at conclusions they reached years ago - just through a different lens.
You’ll find an audience for your "midwest-ai-division.com". Probably two of them.
The first is dealers who have resisted change and are searching for an AI-powered shortcut to solve operational problems. The second is entrepreneurs racing to create revenue opportunities around AI itself.
In many ways, this feels similar to the Digital Retailing gold rush except with far more entrants and a much shorter runway. The automotive vendor space has a way of consolidating quickly, and established providers already possess relationships, integrations, OEM approvals (thanks Shift), and distribution channels that newcomers often underestimate.
In my opinion, the irony is that AI isn’t creating nearly as many new answers as people think, which is why your points aren't that ground-breaking. More often, it’s reinforcing truths we already knew (transparency is a big one) but chose not to believe because they came from another human being or their resistance was forged in "we've always done it that way" attitude. Other times, it’s helping us find answers that already existed but were buried under too much information to uncover efficiently.
I'd be curious for you to expand your thoughts on,
No name required. No email required. Let them print it and walk in.
People do that now. Are you saying that if we eliminate forms or other ways to contact the dealer via forms, chat, etc online, they'll just double showroom traffic? I'm genuinely interested in knowing how you would structure that as well as what you were basing that idea off of. Thanks.