Training - I have come to think that training is looked at 2 ways, you either got a great training program and you’re moving the needle with it daily, or you’re wondering what the hell everyone else is doing and what you could do to move the needle in your store with the right training!
I know there is no one perfect solution, but I am interested in a solution that will help with the structure of our BDC/Internet sales, training and processes for our BDC or someone to say “the hell with the BDC, this the way you need to do things”. I am also looking for that solution to help train our sales staff right on up to our sales managers. And maybe even service advisor training! An all in one training solution so that our dealership is working together and we are all on the same page from the minute a lead hits our CRM (which I am looking to switch that too; I need a bigger bottle of Advil, or Jack Daniels) to all the years after following up!
We have used Verde, but I feel we need much more and a solution more with the times! Looking for your thoughts, who you have worked with and liked, and any suggestions you can offer up. We are a smaller store doing about 60-70 total units a month with 8 sales people (and an older sales force – anyone know where the young people are today) and one person in our BDC. My goal is to get back to 100 units a month and then move that needle even more.
Let me hear your thoughts, thanks,
I know there is no one perfect solution, but I am interested in a solution that will help with the structure of our BDC/Internet sales, training and processes for our BDC or someone to say “the hell with the BDC, this the way you need to do things”. I am also looking for that solution to help train our sales staff right on up to our sales managers. And maybe even service advisor training! An all in one training solution so that our dealership is working together and we are all on the same page from the minute a lead hits our CRM (which I am looking to switch that too; I need a bigger bottle of Advil, or Jack Daniels) to all the years after following up!
We have used Verde, but I feel we need much more and a solution more with the times! Looking for your thoughts, who you have worked with and liked, and any suggestions you can offer up. We are a smaller store doing about 60-70 total units a month with 8 sales people (and an older sales force – anyone know where the young people are today) and one person in our BDC. My goal is to get back to 100 units a month and then move that needle even more.
Let me hear your thoughts, thanks,
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