Renolds Contact Manager

[DrewAment]

I have a dealership I am working with. A very good dealer in that almost all computers are set to download and install updates from Microsoft automatically. So, they have almost all updated to IE8 now. Guess what ReyRey CM does not support, and they don't support any other browser.

Guess doing the right thing and keeping your computer up to date is now the wrong thing to do in Reynolds eyes.

FYI...the support rep told me that they current version of IE8 that is out is only a BETA, and that is why they did not support it. LOL

---ReyRey - if you read this, you need to support other browers, or update to support the latest browser you do support and require the dealer to use.

 

[Alex Snyder]

This is an issue with ADP as well. IE8 + XP or Vista = No No. IE8 + Windows 7 64 Bit = Okay....so far.

 

[mattwatson81]

Not sure if it will help, but you can try using IE7 compatibility mode within IE8. You can try using the torn paper icon to the right of the address bar to enable compatibility mode for just a certain website. It's also possible to go in to the "developer tools" menu item and change the browser mode which forces it to IE7 mode for all websites. We use this to test our software in IE7 and IE8 modes both.

If these companies you mentioned were smart, they would add one line of html code to their website which would force IE8 to compatibility mode automatically. That is described in the link below. Maybe you should pass this link on to the support rep.
http://msdn.microsoft.com/en-us/library/cc288325%28VS.85%29.aspx

 

[joe.pistell]

<--- forced to delete IE8 to get ReyRey CM working

 

[DrewAment]

<--- forced to delete IE8 to get ReyRey CM working

Ya....had to go that same route. Fought with it for a about 3 hours today.

The compatibility button and developer force of previous browser does not work.

 

[mattwatson81]

Ya....had to go that same route. Fought with it for a about 3 hours today.

The compatibility button and developer force of previous browser does not work.

So not only is your CRM out dated, it forces you to use an out dated browser. It's dragging you backwards!

At least you can install FireFox and use it for other things.

 

[Alex Snyder]

<--- forced to delete IE8 to get ReyRey CM working

I deleted it because I was so sick of having to hit "Okay" or "Continue" on everything. IE8 doesn't even like Microsoft Exchange 2003....go figure. I'm sure they'll get it together. We just upgraded to Exchange 2007, but I haven't tried it with IE8 yet.

 

[joe.pistell]

I always delay major upgrades (OS and Browser) to avoid getting slowed down by conflicts and complications (I got enough headaches already)

 

[Brent Palen]

My GSM has somehow managed to get the upgrade and is still using ADP with no problems. Does he have any idea what he did? Nope....

 

[Jason Walter]

I have found that on some computers it will work with ie8 and ADP but as a general rule it does not and you can't get help from ADP...unless someone screws up an installs it, which is rare, we do not install the latest and greatest untill it is compatible.