RefreshFriday Webcast

Brice Englert, CEO of TradePending, shares his best practices on how to handle trade leads from car dealer websites. We also explore the current state of th...
Mike Hoyser, VP of training for Phone Ninjas, explains to Jeff and Alex the important pieces of phone training in an after-COVID car dealership. DealerRefres...
DealerRefresh has been a FREE community for car dealers, OEMs, vendors, and car industry-interested individuals since 2005. www.DealerRefresh.com has over ...
Prestige Volvo's Matthew Haiken joined us to talk about life after COVID at his stores. Matt was the #1 Volvo dealer in the United States at the peak of the...
This #RefreshFriday: Advertising Waste. How bad is it for dealers? Who are they competing with? How ugly is it out there?These are a handful of questions we ...
Today on RefreshFriday, Alex and Jeff sit down with Andrei Smith of Audi Stevens Creek. Andrei has been with Audi for almost seven years and is a Top 10 Nati...
This #RefreshFriday, the developer of Carvana's photo booth (Ovad.com) is here to help us explore deep ways to really crush used car photography. Kent Lund o...
Do you have a Google My Business page? Duh! Of course, you do. But do you know how important it is? That isn't so "duh."Widewail CEO, Matt Murray, is on to d...
Darren Haygood doesn't just wax his head, he waxes poetic on AUTOCORRECTED. AUTOCORRECTED is a combined effort between Cars.com and Dealer Inspire to help ma...
We sit down with Tom Park of Tom Park Media Group and Peter Jones Sr. Director of Premion, both representing Hoot Interactive to discuss how the traditional ...
Our HERO - the queen of websites - fabulous LING. Women’s month continues with the zaniest of dealership marketers on the planet: www.lingscars.com. Ling is ...
We’re going to look at the big brains on Berna as we explore everything that’s wrong with Internet leads.Since Jon released his latest report on 3rd Party Cl...
Today (Friday March 29th) marks the last Friday in Women’s History month and we’re closing it down on Social Media.The stigma that social media doesn’t sell ...
It is just retail - everything is digital! Or would you like to reminisce on Analog Retail?Roadster, FRIKINtech, Lexus of Lehigh, Prestige Volvo, Mercedes of...
Women’s History month continues with Subi Fernando Ghosh. We’ll be focusing on culture, operations, and leadership this #RefreshFriday! This is a topic that ...
Christy Roman, founder of the Women in Automotive Conference, brings a deep understanding of what female shoppers are looking for in a dealership. It has bee...
For RefreshFriday tomorrow #RefreshFriday w/ Cory MosleyThis Friday we have the one and only Cory Mosley joining us. Cory has his 14th Annual Online Sales Su...
SERVICE… where’s the love? It really is messed up that we don’t talk more about his wonderful part of the dealership’s bottom line. And did I say “messed-u...
A.I. Artificial Intelligence or Advertiser’s Incompetence? We are going to put the definitive smack-down on the term and explore what it really means.Becau...
How to regain control of your marketing for the first time.We’ll explore moving to in-house automation that won’t kill your numbers during the transition. ...
For more Andrei visit https://carsalesstory.comHow well are leads being handled at your store? We’re going to dive into the 101, the sophomore level, and ju...
Are you looking for ways to manage your social media presence on Instagram and Facebook? Tabitha Flythe of Dealer Authority provides a slew of items to work...
Aren't we all entirely in the used car business? Unless you're selling new Teslas (and if you are, why are you here), franchised and independent dealers sha...
Google moves the cheese again. George Nenni is here to help!