crm

  1. Jeff Kershner

    DealerTrack VS DDC VS VINSolutions - But Cox still Wins

    DealerTrack which owned 2+ CRM's then buys Dealer.com which was rolling out their new CRM. Then Cox comes in and swoops up DealerTrack while already owning VINSolutions. Let's agree Cox isn't going to sell 4+ CRM's. So which CRM will Cox/AutoTrader fully adopt and offer to Dealers?
  2. Jeff Kershner

    Text Us message conversion from Website and VDP?

    Anyone offering the ability for shoppers to text from their VDP or Website? There are quite a few texting solutions in the market now that allows the customer to text inquire from the dealerships website with more emphasis (buttons) located on the VDP. I'm seeing and hearing so many mixed...
  3. Chris Leslie

    Owners Buying Same Model

    I am wondering if anyone out there has any data showing if an owner of a model is more or less likely to buy the same newer model. Or do they look at something totally different? Do they go from a Cruze to an Impala for example. Or do they go from a Cruze to a newer Cruze? I am able to...